EMILY WALKER
Coconut Creek,FL
Summary
Results-driven inventory management professional prepared for leadership roles. Expertise in streamlining operations and implementing inventory control systems. Reliable team player known for adaptability and achieving results through collaboration and strategic planning.
Overview
10
10
years of professional experience
Work History
Inventory Specialist Supervisor
ULG
06.2023 - Current
- Managed inventory for 30 warehouses all over the US.
- Enhanced inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.
- Monitored customer return shipments and communicated damages to manufacturer.
- Reduced stock discrepancies by implementing an improved system of tracking and recording inventory movements.
- Monitored production levels and implemented measures to increase output.
- Optimized storage space usage by implementing an effective slotting system, increasing warehouse capacity.
- Provided ongoing training for inventory staff members, enhancing their skills and knowledge for better performance on the job.
- Resolved inventory-related issues promptly, minimizing potential negative impacts on customer satisfaction or company profitability.
- Reduced stock discrepancies by conducting regular audits, identifying errors and implementing corrective actions.
- Reduced waste and optimized storage space by reorganizing warehouse layout according to product turnover rates.
- Oversaw transition to digital inventory management platform, simplifying data entry and retrieval processes.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Inventory Control Specialist
Ethan Allen
02.2019 - 04.2020
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.
- Received, sorted and processed damaged goods with vendors or manufacturers.
- Input data in [Software] to create updated status reports for quick reference of project progress and deadlines.
- Managed complex projects as directed by leadership, delivering positive outcomes within time and budget constraints.
- Audited and corrected discrepancies in inventory numbers.
- Kept merchandise moving smoothly and accurately from stockroom to sales floor.
Scheduling Specialist
Ethan Allen
02.2018 - 02.2019
- Established rapport with callers to build loyalty and support retention goals.
- Called clients to coordinate schedules and set appointments.
- Documented calls and appointments.
- Addressed client inquiries and updated database information.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Provided sales and customer service assistance to walk-in traffic
Leasing Consultant
Alliance
10.2017 - 02.2018
- Verified tenant incomes and other information before accepting lease applications, working closely with [Job title] to maintain accuracy.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
- Managed all aspects of customer service, including greeting clients, showing apartments, preparing leases and resolving resident issues.
- Performed background checks on over [Number] apartment applicants.
Head Cashier
Lowe's
03.2015 - 03.2017
- Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
- Helped customers complete purchases, locate items and join reward programs.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Restocked and organized merchandise in front lanes.
- Resolved escalated customer disputes with special actions such as discounts.
- Increased customer loyalty and retention.
- Reviewed and resolved differences between accounting information and cash drawer.
- Set and updated employee schedules based on expected customer needs to meet coverage demands while controlling labor costs.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
Education
Associate of Arts -
Broward College
Fort Lauderdale, FLHigh School Diploma -
Coral Springs Charter
Coral Springs, FLSkills
- Bilingual Writing
- Fast Reading
- Fast Paced Environment Adaptability
- Fast-Paced Environment
- Tracking inventory
- Controlling inventory
- Office inventory management
- Inventory evaluation
- Relationship Building
- Online chat and email
- Appointment Coordination
- Customer Needs Assessment
- Customer Service
- Lease Agreements
- File Management
- Organizational capabilities
- Leasing and sales
- Phone and Email Etiquette
Languages
Spanish
Native or Bilingual
Timeline
Inventory Specialist Supervisor
ULG
06.2023 - Current
Inventory Control Specialist
Ethan Allen
02.2019 - 04.2020
Scheduling Specialist
Ethan Allen
02.2018 - 02.2019
Leasing Consultant
Alliance
10.2017 - 02.2018
Head Cashier
Lowe's
03.2015 - 03.2017
Associate of Arts -
Broward College
High School Diploma -
Coral Springs Charter
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