Olivia Grace Siniarski-Czaplicki
Fort Lauderdale
Summary
Talented professional seeking to fill a fulfilling, exciting role.
Efficient and reliable supervisor with experience in overseeing housekeeping and janitorial teams. Possess strong organizational and leadership skills, ensuring high standards of cleanliness and maintenance are met consistently. Skilled in training staff, optimizing workflows, and implementing cost-saving measures without compromising quality. Improved overall customer satisfaction through effective scheduling, staff management, and resource allocation.
Overview
10
10
years of professional experience
Work History
Janitorial Supervisor
Broward Center for the Performing Arts
06.2020 - 05.2025
- Company Overview: Performing arts Center Authority, PACA.
- Recruited over 70 workers, in English and Spanish.
- Scheduling.
- Daily task organization for crew.
- Weekly and monthly meetings regarding employees, cleanliness standards and customer care.
- Writing in both Spanish and English to accommodate all members of the crew.
- Weekly timesheets.
- Supply orders biweekly.
- Overseeing maintenance projects.
- Team training and newcomer training.
- Assisting our guests with any need they may have.
- Assisting disabled guests.
- Excel spreadsheets for scheduling and timesheets.
- Performing arts Center Authority, PACA.
- Coordinated with vendors for ordering supplies in bulk quantities at discounted prices.
- Recruited, trained, and supervised janitorial staff to ensure job duties were completed efficiently.
- Created reports detailing daily activities, task completion times, and any incidents that occurred during shift changes.
- Responded quickly to emergency situations such as floods or fires when necessary.
- Maintained accurate records of employee attendance, payroll information, and other data related to the department's operations.
- Implemented quality control measures for ensuring high standards of cleanliness were met at all times.
- Performed routine maintenance checks on equipment used by janitors such as mops, vacuums.
- Conducted regular inspections of the facility to identify areas in need of cleaning or repair.
- Provided guidance and support to janitors regarding their work assignments.
- Provided ongoing training for new hires on policies, procedures, and safety protocols.
Bar Supervisor
Café Del Mar
11.2018 - 06.2020
- Supply orders.
- Managed the database/POS systems.
- Organized monthly meetings with the team to ensure the highest standards were met.
- Customer care, and providing the highest level of service.
- Bartending.
- Surprise cleanliness checks performed daily.
Sales Manager
Resort Care Timeshare
06.2015 - 10.2018
- Created a safe and organized work environment pleasant for all to enjoy.
- Met daily sales targets 50k+.
- Direct contact with clients ensuring they have received above and beyond service whilst dealing with the sales team.
- Daily computer tasks included sales spreadsheets and receipt organizing.
- Boost the morale of all employees by organizing fun sales incentives.
Education
High School Degree - Spanish GCSE, English GCSE, English Lit. GCSE, Math GCSE, Science GCSE, Geography GCSE
The Lady Elizabeth International School
Spain06.2015
Skills
- Employee training
- Customer service
- Supply ordering
- Scheduling
- Task organization
- Excel spreadsheets
- Cleanliness standards
- Effective communication
- Bilingual communication
- Conflict resolution
- Time management
- Guest assistance
- Bilingual in [language]
- Bilingual writing
- Fluent bilingualism
- Team building
Personal Information
Date of Birth: 06/22/99
Activities
- Avid swimmer.
- Scuba Diving.
- Football (Soccer).
- Dance/Gymnastics.
Timeline
Janitorial Supervisor
Broward Center for the Performing Arts
06.2020 - 05.2025
Bar Supervisor
Café Del Mar
11.2018 - 06.2020
Sales Manager
Resort Care Timeshare
06.2015 - 10.2018
High School Degree - Spanish GCSE, English GCSE, English Lit. GCSE, Math GCSE, Science GCSE, Geography GCSE
The Lady Elizabeth International School