April Matherly
Florence,KY
Summary
Driven and dedicated professional with experience at Penn Station East Coast Subs, excelling in customer service and stress tolerance. Demonstrated ability to enhance customer satisfaction and maintain professionalism under pressure. Skilled in verbal communication and adhering to food safety guidelines, consistently meeting tight deadlines and contributing to team success.
Overview
2
2
years of professional experience
Work History
Service Crew Member
Penn Station East Coast Subs
12.2023 - Current
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Catering Associate
Center Table Catering
11.2022 - 12.2023
- Provided friendly, courteous service to create memorable moments for guests.
- Consistently met tight deadlines under pressure while maintaining composure and professionalism during high-stress situations.
- Arranged linens and table settings according to seating plan and event theme.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Education
Unfinished -
Westport Tapp
Westport, KYSkills
- Customer service
- Cleaning and sanitizing
- Verbal and written communication
- Strong work ethic
- Stress tolerance
Timeline
Service Crew Member
Penn Station East Coast Subs
12.2023 - Current
Catering Associate
Center Table Catering
11.2022 - 12.2023
Unfinished -
Westport Tapp
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