April Mattei
Centreville,MD
Summary
Pediatric Dental Assistant with a strong work ethic and a proven ability to create a comforting environment for children at Midshore Pediatric Dentistry. Skilled in educating patients on oral hygiene and building lasting relationships, I effectively reduced anxiety during procedures while ensuring safety and comfort. First aid certified, I am a great communicator and empathetic.
Overview
2026
2026
years of professional experience
Work History
Pediatric Dental Assistant
Midshore Pediatric Dentistry
08.2023 - 05.2025
- Insured that patients and their caregivers felt safe and comfortable during procedures by creating a positive environment.
- Answering all questions that the patients and their caregivers may have while waiting for the dentist.
- Educated patients on oral hygiene practices to promote healthy habits and preventive care.
- Maintained a clean, safe environment in the treatment rooms.
- Building strong positive relationships with patients to alleviate anxiety at future visits.
- Collaborated with dental team members for seamless coordination of care for pediatric
- Taking diagnostic X-rays
- Assisted dentists during procedures, effectively anticipating needs and reducing procedure time.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
Sales Manager
Nordstrom
2002 - 2008
- Developed and implemented effective sales strategies to increase market share.
- Conducted market analysis to identify customer needs and trends.
- Trained and mentored junior sales representatives to enhance team performance.
- Managed client relationships to ensure satisfaction and repeat business.
- Utilized CRM systems to maintain accurate records of customer interactions.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Developed product knowledge, enabling solutions for clients specific needs.
Education
Certified Dental Assistant - Dental Assisting
Chesapeake College
Queenstown, MDSkills
- Professionalism and integrity
- First aid and CPR certified
- Helping children through high stress situations
- Strong work ethic and dependable
- Great at communicating with parents
- Caring and empathetic
- Positive reinforcement
Timeline
Pediatric Dental Assistant
Midshore Pediatric Dentistry
08.2023 - 05.2025
Certified Dental Assistant - Dental Assisting
Chesapeake College
Sales Manager
Nordstrom
2002 - 2008
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