April Melara
Fort Worth
Summary
Developed skills in clinical dental environment, seeking to transition into new field while leveraging valuable transferrable abilities. Expertise in patient care coordination and procedural support, along with strong foundation in teamwork and communication. Looking to bring these skills to new, dynamic role and create positive impacts in different industry.
Overview
10
10
years of professional experience
Work History
Lead Registered Dental Assistant
Smile Refined Family Dentistry
05.2021 - Current
- Coordinated team schedules to maximize productivity while maintaining a positive work-life balance for staff members.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Developed strong rapport with patients, easing anxieties through clear communication about their treatments.
- Maintained strict sterilization protocols, ensuring a safe and sanitary environment for patients and staff.
- Gathered detailed medical history from patients before beginning any treatment plan which contributed towards more effective treatments.
- Implemented digital record-keeping systems, improving organization and accessibility of patient information.
- Acted as a liaison between dentist, insurance providers, and patients for smooth billing processes and coverage inquiries.
Registered Dental Assistant
Today Dental
08.2019 - 05.2021
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Updated patient records regularly after each appointment or procedure to ensure accurate documentation.
- Managed front desk duties, including greeting patients, handling phone calls, and maintaining communication between staff members.
Front Desk Coordinator
Be Well Family Practice
02.2015 - 07.2019
- Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
- Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained strict confidentiality when handling sensitive client information in accordance with company policies.
- Successfully managed challenging situations involving guest complaints or issues by employing excellent problem-solving skills.
- Updated client records accurately and efficiently, ensuring data integrity within the system.
- Scheduled appointments in computer system.
- Trained all staff on front desk procedures and policies.
Education
Associate of Science -
Tarrant County College
Fort Worth, TX12-2021
High School Diploma -
Haltom High School
Haltom City, TX05-2010
Skills
- Orthodontic treatment assistance
- Payment processing
- Periodontal therapy
- Team collaboration
- HIPAA compliance
- Sterilization techniques
- Staff training and development
- Insurance verification
- Electronic charting
- Insurance billing
- Patient relations
- Patient counseling
Timeline
Lead Registered Dental Assistant
Smile Refined Family Dentistry
05.2021 - Current
Registered Dental Assistant
Today Dental
08.2019 - 05.2021
Front Desk Coordinator
Be Well Family Practice
02.2015 - 07.2019
Associate of Science -
Tarrant County College
High School Diploma -
Haltom High School
Similar Profiles
Koralys GreenKoralys Green
Dental Assistant at Love To Smile: Complete Family And Implant DentistryDental Assistant at Love To Smile: Complete Family And Implant Dentistry
Cristian Acuna VasquezCristian Acuna Vasquez
Treatment Coordinator at Beach Smile Family DentistryTreatment Coordinator at Beach Smile Family Dentistry
Jorleny GarciaJorleny Garcia
Front Desk Receptionist at Smile Craft Family DentistryFront Desk Receptionist at Smile Craft Family Dentistry