April Melendez
Phoenix,AZ
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Esthetician & Lash Tech
Self Employed
Phoenix, AZ
10.2022 - Current
- Provided excellent customer service and skincare treatments to clients.
- Supported profitability by upselling products and services and processing sales.
- Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
- Built positive client relationships and guided clients through treatments.
- Checked supplies inventory regularly to ensure adequate stock levels at all times.
- Meticulously maintained spa appearance and cleanliness.
- Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
Master Lash Tech / Trainer
Amazing Lash Studio
Phoenix, AZ
07.2018 - 10.2022
- Conferred with management to discuss and resolve participant complaints.
- Supervised and coordinated work activities of personnel.
- Introduced new arrivals to other participants, explained facility rules and encouraged participation.
- Maintained a clean and sanitary workspace in accordance with health regulations.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
Education
Aesthetics License - Aesthetics
Cortiva Institute
Tempe, AZ05-2018
Skills
- Guest services expertise
- Consultative sales strategies
- Skincare treatments
- Spa retail sales
- Advanced facial techniques
- Professional demeanor
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Esthetician & Lash Tech
Self Employed
10.2022 - Current
Master Lash Tech / Trainer
Amazing Lash Studio
07.2018 - 10.2022
Aesthetics License - Aesthetics
Cortiva Institute