April Merritt- Chatto
Pompano Beach,FL
Summary
Helpful professional committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations, and examining for symptoms. Compassionate approach to dealing with those under duress. Compassionate professional possessing exceptional communication and organizational skills. Offering several years of experience in providing basic patient care under direction of nursing staff. Accustomed to feeding, bathing, grooming and transporting patients. Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Supervisor
Jacden Group of company Limited
Kingston, Jamaica
01.2020 - 11.2021
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Supervisor
Coop's Food Factory
Kingston, Jamaica
09.2015 - 12.2019
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Created new strategies for improving customer service standards within the organization.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
Education
HHA
Touze Health Institute
Fort Lauderdale, Florida06-2022
High School Diploma -
Denham Town High School
Kingston, Jamaica07-1995
Skills
- Employee Motivation
- Process Monitoring and Improvement
- Inventory Control
- Industrial hygiene
- Inventory Oversight
- Goal-Oriented
- Team building
- Interpersonal Skills
- Adaptability
- Reliability
- Teamwork and Collaboration
- Multitasking
- Adaptability and Flexibility
- Attention to Detail
- Professionalism
Certification
- Alzheimer's, Dementia & related Disorders, Elder Abuse, Neglect & Exploitation, Dometic Violence.CPR & AED Program, HIV/AIDS/OSHA/TB Education. Blood Borne Pathogens/Infection Control, Home Health Aide. Self Administration of Medication, Prevention of Medical Errors
Languages
English
Professional
References
References available upon request.
Timeline
Supervisor
Jacden Group of company Limited
01.2020 - 11.2021
Supervisor
Coop's Food Factory
09.2015 - 12.2019
HHA
Touze Health Institute
High School Diploma -
Denham Town High School