April Metz
Cleveland
Summary
Detail-oriented Assistant Manager offers more than an extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Hobby Lobby
Tomball
09.2025 - Current
- Assisted in daily store operations and maintained visual merchandising standards.
- Supported management in training and onboarding new team members.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Processed inventory shipments and managed stock levels effectively.
- Collaborated with team to organize promotional displays and product placements.
- Monitored sales floor activity to maintain a clean and organized environment.
- Managed customer service inquiries and complaints in a timely manner.
Assistant Manager
Hobby Lobby
Humble
07.2024 - 09.2025
- Assisted in daily store operations and maintained visual merchandising standards.
- Supported management in training and onboarding new team members.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Collaborated with team to organize promotional displays and product placements.
- Processed inventory shipments and managed stock levels effectively.
- Monitored sales floor activity to maintain a clean and organized environment.
Department Lead
Hobby Lobby
Humble
11.2017 - 07.2024
- Oversaw daily operations to ensure effective departmental workflow.
- Implemented inventory control practices to maintain stock levels and organization.
- Enforced company policies and procedures to ensure compliance among team members.
- Assisted in planning promotional displays to maximize customer engagement in store.
- Provided training and guidance to new employees on policies and procedures.
- Managed effective stock rotation and inventory placement.
- Utilized pre-determined corporate plans to merchandise new products.
Education
GED Lee College
Baytown, TXSkills
- Retail operations
- Inventory management
- Sales strategy
- Stock rotation
- Customer service
- Adaptability
- Conflict resolution
- Customer rapport
References
References available upon request.
Timeline
Assistant Manager
Hobby Lobby
09.2025 - Current
Assistant Manager
Hobby Lobby
07.2024 - 09.2025
Department Lead
Hobby Lobby
11.2017 - 07.2024
GED Lee College