April Meyer
Phoenix,AZ
Summary
Results-driven Product Owner with over 8 years of experience in leading cross-functional teams to deliver innovative software solutions. Expertise in gathering and prioritizing requirements, defining product vision, and managing the product lifecycle from concept to launch. Strong background in Agile methodologies, with a proven track record of enhancing user experiences and driving business growth. Exceptional communication skills, adept at collaborating with stakeholders to align product strategies with market needs. Passionate about leveraging data-driven insights to inform decision-making and maximize product success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Principal Product Owner
Discover Global Network
Phoenix , United States
04.2024 - Current
- Actively manages and escalates risk and customer-impacting issues
- Maintain Business processes flow / Control mapping for the Settlement area
- Support requests related to Risk management and Settlement area Audits
- Interacts and collaborates with stakeholders on key product considerations and aligns with product vision, features and roadmap
- Leverages customer insights, feedback, financials, compliance and risk data to define product features and roadmap in partnership with other SMEs
- Creates and maintains key product documentation (e.g., customer journey map, technical specs, process mapping, etc.)
- Identifies and defines key non-functional requirements (e.g., security, availability, performance, etc.) to achieve necessary product metrics
- Builds product backlog, prioritize its items to achieve Objectives and Key Results (OKRs) and continuously keep it up to date
- Holds meetings with the product team to continuously update product backlog
- Partners with business technology to create technical features that are required to continuously optimize system components and underline infrastructure maintenance
- Maintain Business processes flow / Control mapping for the Settlement area
- Support requests for Risk management and Settlement area Audits
- Builds a culture of accountability and ownership by empowering the product team to make decisions as close to the work as possible
- Manage dependencies with other team's functions while identifying, building, and managing strategic partnership across different product teams.
Principal Product Owner
Discover Global Network
Phoenix , United States
04.2022 - 04.2024
- Responsible for the strategic growth of network payment settlement features
- Prioritizing a multi-team backlog, in collaboration with Product Managers PM and Product Architects PA
- Collaborates with technology and product managers to follow business priorities and concepts
- Ensures alignment and consistency of the work of several POs over the end of day settlement system
- Resolve issues promptly by hearing concerns and collaborating with team members
- Coach and mentor POs through weekly and one-on-one meetings
- Drives resolution and is preemptive in driving closure to issues
- Effectively manages meetings by identifying agenda, minutes, decisions, and actions for each meeting
- Contributes to the definition of done for each feature
- Identifies and aligns dependencies upfront with shared services and product teams.
Product Owner
Discover Global Network
Phoenix , United States
09.2018 - 04.2022
- Responsible for writing features and user stories that align with product for settlement systems
- Serves as an intermediary to technology
- Uses Jira and Rally to manage and prioritize backlog for team
- Reviews and accepts user stories
- Collaborates with technology and product managers to follow business priorities and concepts.
Project Manager, Network Ops System
Discover Global Network
Phoenix , United States
09.2016 - 09.2018
- Gathered business requirements and translated them for technology teams
- Lead project to ensure completed on time and meet business needs
- Document action items, project plans, and defects
- Communicated project status to stakeholders
- Performed UAT
Senior Analyst, Security Support
Discover Financial Services
Phoenix , United States
05.2013 - 09.2016
- Designed and developed reports for fraud using SQL in Teradata
- Managed and assigned new fraud cases to team
- Provided technical consulting for team with query current system from fraudulent activity
- Handled multiple investigation cases at once while supporting field investigators
Education
Master of Science - MS - Data Science
Bellevue University
01.2021
Bachelor's of Applied Computing - Advanced Database Systems
Arizona State University
01.2014
Skills
- SQL
- Scrum
- CSPO
- Product Management
- Team Collaboration
- Training and mentoring
- Prioritization
Certification
- Certified Scrum Product Owner (CSPO)
- SAFe 4 Practitioner Certification
- Pathways to Success
Timeline
Senior Principal Product Owner
Discover Global Network
04.2024 - Current
Principal Product Owner
Discover Global Network
04.2022 - 04.2024
Product Owner
Discover Global Network
09.2018 - 04.2022
Project Manager, Network Ops System
Discover Global Network
09.2016 - 09.2018
Senior Analyst, Security Support
Discover Financial Services
05.2013 - 09.2016
- Certified Scrum Product Owner (CSPO)
- SAFe 4 Practitioner Certification
- Pathways to Success
Master of Science - MS - Data Science
Bellevue University
Bachelor's of Applied Computing - Advanced Database Systems
Arizona State University
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