APRIL MILES
Jersey City
Summary
Experienced Human Resource professional offering comprehensive advice and guidance on various HR topics. Dedicated to supporting recruitment and fostering development, engagement, and retention of talented staff. Effective communicator with strong interpersonal skills, delivering exceptional customer service. Solid understanding of HR Management principles.
Overview
12
12
years of professional experience
Work History
Supervisory Human Resources Specialist GS-0201-13
Department of Veterans Affairs
04.2024 - Current
- Supported organizational growth through strategic workforce planning initiatives that aligned with business objectives.
- Managed the annual performance appraisal process, providing constructive feedback and coaching for employees'' professional growth.
- Promoted diversity and inclusion within the workplace by spearheading various initiatives and fostering an inclusive company culture.
- Provides guidance on merit system principles, prohibited personnel practices, and the development and use of valid selection criteria.
- Leads internal reviews of the R&P program and procedures, with teams of specialists, collaborating with other VISN HR functional specialists.
- Counsels subordinates, developes performance standards, and rates staff.
- Schedules vacations and approves leave of subordinates. Maintains a high level of work production in the section.
- Plans and directs staffing section operations,
- Provides guidance and renders decisions on complex determinations unresolved by subordinates on a continuous basis through review of completed work and assessment of results obtained.
- Recommends and makes selections for subordinate nonsupervisory work and or group leaders and other staff members.
- Pulls reports from Salesforce to help improve productivity and alignment of core values for VA (I Care)
- Reviews JOAs, accessions, active recruitment, and other outliers to ensure productivity is moved in a positive direction by ensuring they are correct.
- Recommends awards or bonuses for nonsupervisory personnel ad recommends changes to work assignments, subject to approval by higher-level officials.
- Ensures all VISN R&P policies are reflective of current rules, regulations and procedures as mandated through VHA, VA, OPM, and other regulatory agencies.
- Championed change management efforts during periods of organizational transition, providing support resources for affected employees.
- Consults with hiring managers on complex issues/situations to ensure inquiries are resolved promptly.
- Assigns MSS requests to subordinates to ensure active recruitment continues with continuity.
- Assigned senior HR Specialists to cross train the HR Assistants in recruitment such as HKAs and FSWs.
- By holding weekly staff meetings to target the outliers in active recruitment helps alleviate recruitment not being moved to be resolved easier.
- Instructed senior leaders on appropriate employee corrective steps.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Attends weekly HR Supervisory staff meetings to provide recruitment updates for my team.
Lead Human Resource Specialist GS-0201-13
Department of Veterans Affairs
07.2023 - 04.2024
- Managed daily operations of a human resources team, ensuring compliance with federal and state laws and regulations
- Provided guidance and advice to managers and staff on employee relations, performance management, and other HR related matters.
Human Resource Specialist Recruitment & Placement GS-0201-12
Department of Veterans Affairs
06.2021 - 07.2023
- Conducted recruitment following applicable procedures; advised management on recruitment strategies, sources, and special programs
- Analyzed candidate information to determine qualifications and appointment eligibility.
Human Resource Assistant GS-203-05 to GS-203-09
Department of Veterans Affairs
12.2015 - 05.2019
- Supported Chief Operating Officer with daily operational functions
- Provided technical advice and assistance to supervisors on staffing and compensation issues
- Organized and led staff orientation and training.
Advanced Medical Support Assistant GS-0679-06
Department of Veterans Affairs
09.2012 - 12.2015
- Maintained and obtained medical records, scheduled appointments for patients, and developed a system of staff communication to ensure proper implementation of treatment plans.
Education
Medical Assistant Certificate in Medical -
Sanford Brown Institute
Bachelors of Business Administration in Business Administration -
Strayer University
09.2025
Skills
- Extremely organized
- Team liaison
- Self-motivated
- HR Policies Implementation
- HR Metrics and Analytics
- Effective Communication Techniques
- Decision-Making Competence
Timeline
Supervisory Human Resources Specialist GS-0201-13
Department of Veterans Affairs
04.2024 - Current
Lead Human Resource Specialist GS-0201-13
Department of Veterans Affairs
07.2023 - 04.2024
Human Resource Specialist Recruitment & Placement GS-0201-12
Department of Veterans Affairs
06.2021 - 07.2023
Human Resource Assistant GS-203-05 to GS-203-09
Department of Veterans Affairs
12.2015 - 05.2019
Advanced Medical Support Assistant GS-0679-06
Department of Veterans Affairs
09.2012 - 12.2015
Medical Assistant Certificate in Medical -
Sanford Brown Institute
Bachelors of Business Administration in Business Administration -
Strayer University