April Milliken
Crossville,TN
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Substance Abuse Counselor Intern
Centurion LLC
Pikeville, TN
09.2020 - Current
- Led supportive group discussions and education sessions with alcohol and drug users in a prison setting.
- Developed individual treatment goals based on history and diagnosis.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Displayed sensitivity to cultural and linguistic needs of clients served.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Maintained energy and enthusiasm in fast-paced environment.
Clerical Correctional Officer
TDOC
Pikeville, TN
09.2016 - 09.2020
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, and phone calls.
- Delivered inmates to work sites and returned safely by following protocols.
- Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.
- Identified needed updates to correctional plans and assigned inmates to appropriate housing.
- I was a field training officer for new security staff, assisting them with any and all concerns or problems with their new posts, while reporting information to the training department.
Certified Nursing Assistant
Home Instead Senior Care
Crossville, TN
02.2014 - 09.2016
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Provided end of life care as well as after death care.
Certified Nursing Assistant
Lifecare Center Of Orange Park
Orange Park, FL
05.2009 - 07.2012
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Education
High School Diploma -
Daniel 1 Academy
Cookeville, Tn01.2003
Skills
- Treatment Recommendations
- Testing Specimens
- HIPAA Requirements
- Individual and Group Counseling
- Effective Listening
- Group Activities
- Chart Maintenance
- Critical Thinking
- Creative Solutions
- Team Meetings
- Life Management
- Grief Support
Timeline
Substance Abuse Counselor Intern
Centurion LLC
09.2020 - Current
Clerical Correctional Officer
TDOC
09.2016 - 09.2020
Certified Nursing Assistant
Home Instead Senior Care
02.2014 - 09.2016
Certified Nursing Assistant
Lifecare Center Of Orange Park
05.2009 - 07.2012
High School Diploma -
Daniel 1 Academy
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