Summary
Overview
Work History
Education
Skills
Timeline
Generic

April Napier

London,KY

Summary

Flexible customer service representative offering several years of success in resolving customer concerns and inquiries. Versed in accurately documenting call details and preparing reports. Committed to providing helpful answers and relevant information to retain clients.

Overview

4
4
years of professional experience

Work History

Private Caregiver

Chris Asher
London, KY
07.2021 - 07.2023
  • Transported client to doctor appointments, grocery stores, and other necessary destinations.
  • Provided companionship to elderly client by engaging in conversation and accompanying them on errands or outings.
  • Assisted elderly clients with daily activities such as bathing, dressing, grooming and meal preparation.

Server

Friches Big Boy
London, KY
03.2019 - 03.2020
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

Education

High School Diploma -

South Laurel High School
London, KY
03-2003

Skills

  • I formally worked at different Call Centers for a total of around 8 years
  • Customer Service
  • Complaint resolution
  • Technical Support
  • Data Entry
  • Providing customer support
  • Call handling

Timeline

Private Caregiver

Chris Asher
07.2021 - 07.2023

Server

Friches Big Boy
03.2019 - 03.2020

High School Diploma -

South Laurel High School

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