April Nation
Irvington,Alabama
Summary
Dynamic and detail-oriented professional with a proven track record at Plantation Inn, excelling in customer service and efficient space management. Recognized for enhancing operational efficiency and maintaining high hygiene standards. Strong collaborator with a focus on accuracy and effective task management, committed to delivering exceptional results in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Prep Cook
Dauphin Island Sea Lab
07.2023 - Current
- Prepared ingredients following standardized recipes to ensure consistency and quality in meal preparation.
- Maintained cleanliness and organization of kitchen workspace, adhering to safety and sanitation guidelines.
- Assisted in inventory management by monitoring stock levels and reporting shortages to kitchen supervisor.
- Operated kitchen equipment safely, including knives, mixers, and ovens, while following proper handling procedures.
- Collaborated with team members to streamline food preparation processes, enhancing overall kitchen efficiency.
Front Desk Agent
Planation Inn
09.2021 - 09.2022
- Managed check-in and check-out processes efficiently using hotel management software.
- Coordinated guest requests and resolved issues to ensure satisfaction.
- Maintained accurate records of room availability and guest accounts.
- Assisted guests with inquiries, providing detailed information about services and amenities.
- Processed payments and managed billing procedures accurately.
Housekeeping Aide
Planation Inn
09.2021 - 09.2022
- Oversaw daily cleaning operations, ensuring high standards of hygiene and cleanliness throughout guest areas.
- Trained new staff on proper cleaning techniques and safety protocols to enhance team performance.
- Implemented efficient inventory management for cleaning supplies, reducing waste and improving resource allocation.
- Conducted regular inspections of rooms and facilities, identifying maintenance needs and reporting issues promptly.
- Developed streamlined processes for room preparation, enhancing turnaround times for guest check-ins.
- Collaborated with management to establish cleaning schedules that optimized staff workflow and improved efficiency.
- Provided exceptional customer service by addressing guest inquiries and resolving concerns related to housekeeping services.
Store Manager
Family Dollar
01.2018 - 08.2021
- Oversaw daily operations, ensuring optimal inventory levels and effective merchandising strategies.
- Trained and mentored team members to enhance customer service and operational efficiency.
- Implemented loss prevention protocols, reducing shrinkage through proactive measures.
- Analyzed sales trends to develop actionable plans for improving store performance.
- Coordinated with suppliers to optimize stock management and maintain product availability.
- Developed staff schedules to align workforce with peak shopping periods for improved service delivery.
- Executed promotional campaigns, driving customer engagement and enhancing store visibility.
- Monitored key performance indicators, utilizing data to refine processes and improve overall productivity.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Education
Associate Degree in Medical Assisting - Medical Assisting
Bryan University
Tempe, AZ09-2025
Skills
- Strong focus on accuracy
- Efficient space management
- Service excellence
- Hygienic food preparation
- Collaborative teamwork
- Effective time management
- Effective task management
- Adhering to guidelines
- Efficient food preparation
- Attention to detail
- Cleaning and organization
- Customer service
- Teamwork and collaboration
Timeline
Prep Cook
Dauphin Island Sea Lab
07.2023 - Current
Front Desk Agent
Planation Inn
09.2021 - 09.2022
Housekeeping Aide
Planation Inn
09.2021 - 09.2022
Store Manager
Family Dollar
01.2018 - 08.2021
Associate Degree in Medical Assisting - Medical Assisting
Bryan University
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