April Newbold
Kahoka,MO
Summary
Dynamic Account Manager with a proven track record at CCNH, excelling in strategic planning and client relations. Enhanced team efficiency through innovative project management and training initiatives. Skilled in data-driven decision making and relationship building, consistently achieving high customer satisfaction and operational excellence.
Skilled account management professional with proven track record in fostering client relationships, driving revenue growth, and managing complex accounts. Known for strong focus on team collaboration, adaptability, and delivering results. Expertise includes strategic planning, client communication, and problem-solving. Highly reliable and flexible in meeting changing business needs.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Account Manager/Certified Dietary Management
CCNH
07.2024 - 12.2024
- Contributed to the creation and execution of strategies to boost team efficiency.
- Worked with senior leadership to enhance departmental workflow efficiencies.
- Supported cross-functional teams in project execution and management tasks.
- Conducted research on industry best practices to inform strategic planning initiatives.
Account Manager
Compass/Morrison
04.2000 - 10.2023
- Delivered comprehensive training on client protocols to new employees.Setting up new accounts. Being disciplined in every position in every aspect of the workplace kitchens and office space needed for quality Dietary Guidelines.
Education
CBDM -
University of North Dakota
Grand Forks, NDAssociate Degree In Business - Management
University of Phoenix
Tempe, AZ06.2010
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Strategic planning
- Client relationship management
- Customer satisfaction
- Relationship building
- Goal oriented
- Account oversight
- Issue resolution
- Networking skills
- Account development
- Team Training
- Goals and performance
- Project management
- Documentation and reporting
- Strategic account planning
- Operations
- Account servicing
- Client development
- Business development and planning
- Customer needs assessment
- Account servicing skills
- Client meetings
- Business needs assessment
- Report writing
- Order management
- Overcoming objections
- Vendor relations
- Performance tracking
- Data analytics
- Staff management
- Data-driven decision making
- Business process optimization
- Vendor management
- Schedule management
- Lead development
- Employee mentoring
- Lead prospecting
- Converting leads
- Customer rapport
- Administrative oversight
- Opportunities identification
- Order processing
- Goal setting
- Compliance requirements
- Prioritizing workflows
- Database management
- Cost reviewing
- Customer training
- Invoice balancing
- Management collaboration
- Performance evaluations
- Product development
Certification
Certified Dietary Manager
Timeline
Account Manager/Certified Dietary Management
CCNH
07.2024 - 12.2024
Account Manager
Compass/Morrison
04.2000 - 10.2023
CBDM -
University of North Dakota
Associate Degree In Business - Management
University of Phoenix
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