Skilled account management professional with proven track record in fostering client relationships, driving revenue growth, and managing complex accounts. Known for strong focus on team collaboration, adaptability, and delivering results. Expertise includes strategic planning, client communication, and problem-solving. Highly reliable and flexible in meeting changing business needs.
Work History
Dietary Account Manager
3 Years 5 Months
Healthcare Service Group | 2023.02 - Current
Developed tailored account strategies to align with client goals and industry standards.
Cultivated strong client relationships, enhancing customer satisfaction and loyalty.
Coordinated cross-functional teams to deliver seamless service and resolve client issues.
Analyzed account performance metrics to identify trends and implement improvements.
Dietary Account Account
3 Years 9 Months
Shoals Hospital | 2019.05 - 2023.02
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Cook Manager
2 Years
Morningside Assisted Living | 2017.05 - 2019.05
Supervised kitchen staff, ensuring adherence to safety and sanitation standards.
Developed and implemented weekly menu plans tailored to resident dietary needs.
Trained new cooks on food preparation techniques and kitchen equipment usage.
Coordinated inventory management, minimizing waste and optimizing supply orders.
Resident Assistant
6 Months
Morningside Assistant Living | 2016.11 - 2017.05
Assisted residents with daily living activities, ensuring comfort and well-being.
Supported nursing staff by monitoring resident health status and reporting changes promptly.
Coordinated social activities to enhance resident engagement and community interaction.
Maintained cleanliness and organization of common areas to promote a safe environment.
Education
High School Diploma
Colbert County High School | Leighton, AL
Skills
Account management
Client relations
Client relationship management
Customer satisfaction
Relationship building
Nutritional guidance
Customer service
Teamwork and collaboration
Timeline
Dietary Account Manager
Healthcare Service Group
2023.02 - CurrentRead More
Dietary Account Account
Shoals Hospital
2019.05 - 2023.02Read More
Cook Manager
Morningside Assisted Living
2017.05 - 2019.05Read More
Resident Assistant
Morningside Assistant Living
2016.11 - 2017.05Read More
Colbert County High School
High School Diploma
Read More
American Management Association Certificate
I completed an American Management Association certificate program that strengthened my skills in areas such as leadership, communication, and professional management practices. The training helped me better understand how to work effectively with teams, handle challenges, and improve decision making.