Summary
Overview
Work History
Education
Skills
Timeline
Generic

April Odom

Milton

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

16
16
years of professional experience

Work History

Teacher

A Touch of Love
Milton
02.2025 - Current
  • Supervised children during indoor and outdoor playtime, ensuring their safety at all times.
  • Communicated regularly with parents regarding their child's progress or behavioral issues.
  • Ensured safety of all children by monitoring playground equipment use.
  • Assisted with toilet training and diaper changing when necessary.
  • Utilized positive reinforcement techniques to promote desired behavior in children.
  • Supervised children during meal times, playtime, and other activities.
  • Observed health practices such as proper handwashing procedures.
  • Monitored children's play activities to identify additional learning opportunities or behavioral issues.

Correctional Officer

Santa Rosa Correctional Institution
Milton
11.2014 - 06.2022
  • Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
  • Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
  • Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
  • Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
  • Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
  • Operated security control systems to monitor entrances, exits, and movement within the facility.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Handling civilian calls (routing to different departments, looking up, and providing information to different facilities).
  • Multitasking during stressful situations.
  • Able to adapt to changes.
  • Comfortable with using multiple computer systems at once.
  • Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
  • Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
  • Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.

Crew Member

McDonald's
Milton
05.2009 - 03.2015
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Resolved customer complaints in a professional manner.
  • Adhered to health department regulations regarding food handling procedures.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Answered phone calls promptly to provide accurate information about menu items or prices.

Education

High School Diploma -

Foley High School
Foley, AL
05-2011

Skills

  • Child supervision
  • Health monitoring
  • Positive reinforcement
  • Safety protocols
  • Report writing
  • De-escalation techniques
  • Communication skills
  • Problem solving
  • Attention to detail
  • Customer service
  • Multitasking
  • Organizational skills
  • Data entry
  • Microsoft Word
  • Recordkeeping

Timeline

Teacher

A Touch of Love
02.2025 - Current

Correctional Officer

Santa Rosa Correctional Institution
11.2014 - 06.2022

Crew Member

McDonald's
05.2009 - 03.2015

High School Diploma -

Foley High School

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