Brooke Patterson
Sugar and Slice Bakery
Winter Haven
8
years of professional experience
Confident and adaptable educator with experience mentoring new teachers, refining curriculum, and improving classroom practices. Strong in student engagement, communication, and organization. Committed to helping students learn in a safe, structured, and encouraging environment.
Work History
Teacher
1 Year 9 Months- Designed differentiated lesson plans aligned with curriculum standards and student learning needs.
- Implemented classroom management strategies that maintained an orderly, engaging learning environment.
- Assessed student progress and adjusted instruction to strengthen comprehension and retention.
- Communicated regularly with parents regarding performance, behavior, and academic support needs.
- Integrated biblical principles into daily instruction and classroom activities.
- Collaborated with faculty to refine curriculum, assessments, and instructional practices.
- Mentored new teachers on classroom procedures, lesson delivery, and student engagement.
- Organized instructional materials and maintained accurate records for grades, attendance, and evaluations.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child's educational journey.
- Planned age-appropriate activities supporting toddlers' cognitive, social, and motor development.
- Supervised daily routines, including meals, naps, diapering, and transitions.
- Maintained safe, sanitary classroom conditions through consistent cleaning and sanitizing practices.
- Observed developmental milestones and documented progress for caregiver communication.
- Guided positive behavior using calm redirection and consistent classroom expectations.
- Collaborated with parents to support individualized care and daily updates.
- Adapted lesson plans and activities to meet changing developmental needs and group dynamics.
- Assisted in maintaining a clean, organized classroom that met required health and safety standards according to state regulations.
- Created a safe, nurturing environment that fostered creativity, curiosity, and exploration among toddlers.
- Led small group activities designed to enhance language skills, fine motor abilities, and problem-solving techniques among toddlers.
Retail Worker
7 Years 9 Months- Assisted customers with product selections, special orders, and bakery menu questions.
- Managed point-of-sale transactions and processed cash, card, and mobile payments accurately.
- Stocked display cases with fresh cupcakes, cookies, and seasonal items throughout shift.
- Prepared packaging, labeling, and presentation for grab-and-go bakery items.
- Rotated inventory to support freshness, reduce waste, and keep shelves replenished.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Performed cash, card, and check transactions to complete customer purchases.
- Wrapped, boxed and weighed bakery department products.
- Maintained clean, organized service areas and followed food safety standards consistently.
Certified Trainer
3 Years 6 Months- Trained new team members on service standards, menu knowledge, and guest engagement expectations.
- Mentored staff on POS procedures, order accuracy, and efficient table service.
- Reinforced food safety, sanitation, and allergen awareness across front-of-house and kitchen teams.
- Evaluated readiness of trainees and provided feedback to improve performance consistency.
- Modeled productive teamwork during busy service periods to support smooth guest experiences.
- Updated training materials to reflect menu changes, operational procedures, and service expectations.
- Consistently received high ratings on trainer evaluations, reflecting a strong commitment to excellence in education and professional development.
- Increased trainee performance by implementing practical, hands-on activities during training sessions.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Operated grill, fryer, and food prep stations to support fast-paced service.
- Monitored order tickets and coordinated timing for accurate, efficient food production.
- Trained new team members on prep procedures, equipment use, and sanitation practices.
- Resolved kitchen workflow issues to keep service moving smoothly and efficiently.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Grilled meats and seafood to customer specifications.
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
- Greeted guests promptly and managed seating flow to maintain organized front-of-house operations.
- Coordinated reservations, waitlists, and table assignments using host stand systems.
- Communicated with servers and management to support smooth service during peak dining periods.
- Resolved guest concerns professionally to maintain positive dining experiences and service standards.
- Monitored dining room capacity and adjusted seating pace to reduce bottlenecks.
- Trained new hosts on greeting procedures, reservation handling, and guest service expectations.
- Maintained accurate wait times and updated guest status throughout service shifts.
- Supported opening and closing tasks, including station readiness and front-desk organization.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took call aheads and to-go orders by phone, answered customer questions, and provided accurate wait times.
- Coordinated to-go orders with kitchen and front-of-house staff to ensure accurate, timely pickup service.
- Verified order details, special requests, and packaging standards before handoff to guests.
- Managed online and phone orders using point-of-sale systems and digital order platforms.
- Communicated wait times, substitutions, and order updates clearly to guests and team members.
- Organized pickup staging areas to maintain efficient workflow during high-volume periods.
- Resolved order discrepancies quickly to support guest satisfaction and service continuity.
- Prepared beverages, condiments, utensils, and packaged items according to takeout order requirements.
- Trained new team members on to-go procedures, menu knowledge, and service standards.
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over the telephone and accurately estimating the time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Operated a cash register to accept cash, debit and credit card payments from customers.
- Handled cash transactions accurately, maintaining accountability for daily sales receipts.
- Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
- Adapted quickly to new technology platforms for online ordering and delivery services integration.
- Delivered attentive table service while accurately relaying orders and dietary requests to kitchen staff.
- Managed multiple tables simultaneously, maintaining prompt service and guest satisfaction during peak shifts.
- Trained new servers on point-of-sale procedures, menu knowledge, and service standards.
- Coordinated with hosts, bartenders, and kitchen teams to streamline order flow and reduce delays.
- Resolved guest concerns professionally, protecting service quality and encouraging repeat business.
- Processed payments, split checks, and balanced transactions with strong accuracy and efficiency.
- Monitored dining area readiness, ensuring clean tables, stocked supplies, and organized service stations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Line Cook
3 Months- Operated a grill, fryer, and food prep stations to support fast-paced service.
- Monitored order tickets and coordinated timing for accurate, efficient food production.
- Maintained kitchen cleanliness and sanitized work areas to meet food safety requirements.
- Prepared menu items according to Taco Bell recipes and quality standards.
- Restocked ingredients and supplies to prevent service delays during peak periods.
- Inspected food quality and portion control to ensure consistency across orders.
- Prepared multiple orders simultaneously during peak periods with a high accuracy rate, maximizing customer satisfaction, and repeated business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Checked food temperature regularly to verify proper cooking and safety.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Education
No Degree
Skills
Classroom management
Lesson planning
Student assessments
Student-centered learning
Behavior management
Motivating students
Small group instruction
Child development
Learning strategies
Parent-teacher communication
Conflict resolution
Relationship building
Student engagement
Critical thinking
Problem-solving
Time management
Organizational skills
Teamwork and collaboration
Reliability
Decision-making
Attention to detail
Calm under pressure
Adaptability and resilience
Flexibility
Multitasking
Time management
Communication skills
Pet care compliance
Written communication
Friendly
positive attitude
Role model
Patience and empathy
Issue resolution
Dependability
Following directions
Maintaining safe environment
Child supervision
Toddler care experience
Meal and snack times
Managing routines
Housekeeping
Schedule management
Activity planning
Routine management
Licensed driver
Infant care experience
Age-appropriate activities
Client management
Child hygiene practices
Safe transportation
Issue resolution
Housekeeping skillss
Clean background check
Student mentoring
Home organization
Trustworthiness
Record keeping
Flexible schedule
Phone and email communication
Pet care
Education certification
Safety awareness
Flexibility
Flexible schedule
Phone and email communication
Housekeeping skills
Education certification
Safety awareness
Home organization
Trustworthiness
Record keeping
Student assessments
Student engagement
Multitasking
Parent communication
Timeline
Teacher
Academy at Peoples Church
01.2025 - CurrentRead More
Certified Trainer
Olive Garden
07.2021 - 01.2025Read More
Line Cook
Taco Bell
04.2021 - 07.2021Read More
Retail Worker
Sugar and Slice Bakery
01.2019 - CurrentRead More
Discovery High School
No Degree
Read More