April Orabuena
Riverside,USA
Summary
Versatile and dedicated professional with a robust background in management , caregiving also warehouse operations. Highly driven worker that demonstrates strong leadership skills with a proven track of record enhancing team performance and operational efficiency. An experienced worker in providing compassionate care, ensuring the well-being of individuals. Proficient in inventory management , logistics , and maintaining organized , safe warehouse environments.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Demonstrates strong analytical, communication and brings positive attitude and commitment to continuous learning and growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Proactive and goal-oriented professional several years of diverse with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Driver
GreenMed Trans Inc.
01.2023 - Current
- Maintained accurate logs of deliveries, vehicle inspections, and maintenance schedules.
- Adhered to all local traffic laws and safety regulations while driving.
- Collaborated with dispatch team to optimize routes for efficiency and reduced delivery times.
- Implemented best practices for load securing to prevent damage during transport.
- Resolved customer inquiries regarding delivery status or issues promptly and professionally.
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Maintained clean and organized vehicle, enhancing professional image of company.
- Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
Customer Care Manager
BrightStar Care
03.2022 - 10.2024
- Led , managed a team of caregivers to ensure high quality care is provided to all clients.
- Trained new caregivers and providing ongoing professional development to improve skills also knowledge.
- Collect as well as analyzing feedback from clients along with families to understand their needs and improve care services.
- Managed the caregiving budget ensuring cost-effective operations.
Care Provider
Care.com
03.2013 - 02.2022
- Assisted clients with personal hygiene , grooming also dressing.
- Ensured clients take their prescribed medications on time , maintaining accurate records of all medications administered.
- Prepared meals according to dietary needs moreover assisting with feeding as necessary.
- Kept detailed records of the care provided, including daily logs, incident reports along with any changes in the clients health.
Manager
Home Town Buffet
05.2000 - 09.2013
- Hired , trained and supervised staff to ensure high quality service. This included scheduling shifts also managing staff performance.
- Overseen the restaurants budget, managed expenses in addition to ensuring profitability. This entails handling cash, processing payments and preparing financial reports.
- Maintained high standards of food quality, presentation, service. Conducted regular inspections to ensure consistency.
- Engaged with customers to gather feedback to ensure satisfaction , creating a welcoming atmosphere.
Warehouse Worker
Marco Color Logistics
04.1994 - 11.1999
- Packed orders accurately and efficiently for shipment
- Loaded products onto delivery trucks , unloaded incoming shipments.
- Keeping the warehouse clean , organized , including disposing of waste , disinfecting areas.
- Organized and maintained inventory, including labeling as well as storing items properly.
Cafe Associate
Kmart
12.1988 - 07.1999
- Greeted customers , took orders guaranteeing they have a pleasant experience.
- Prepared and served food , beverages according to the menu and café standards.
- Monitored inventory levels, restocked supplies also informing management when orders needed to be placed.
- Followed health along with safety regulations, food safety standards and company policies.
Education
High school Diploma -
Narbonne High School
Harbor City, CA06-1993
Skills
- Management Experience
- Customer Service
- Computer Skills
- Caregiving
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Calm under pressure
- Active listening
- Verbal communication
- Problem resolution
- Decision-making
- Critical thinking
- Excellent communication
- Multitasking
- Time management
- Flexible and adaptable
Certification
- Home Care Aide Certification
- CPR Certification
Languages
Spanish
Limited Working
Samoan
Limited Working
English
Professional Working
Timeline
Driver
GreenMed Trans Inc.
01.2023 - Current
Customer Care Manager
BrightStar Care
03.2022 - 10.2024
Care Provider
Care.com
03.2013 - 02.2022
Manager
Home Town Buffet
05.2000 - 09.2013
Warehouse Worker
Marco Color Logistics
04.1994 - 11.1999
Cafe Associate
Kmart
12.1988 - 07.1999
High school Diploma -
Narbonne High School