April N Parks
Miami,FL
Summary
Dependable,trustworthy and team player.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Manufacturing Operator
Noven Pharmaceuticals Inc.
09.2022 - Current
- Operated machining equipment safely with team of operators.
- Complied with company and FDA safety rules and regulations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Inspected products and machines to maintain quality and efficiency.
- Organized work to meet demanding production goals.
- Inspected finished products for quality and adherence to customer specifications.
- Met production targets and tight deadlines by collaborating closely with team members.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
Sorter Operations Associate
Amazon
09.2021 - 12.2021
- Opened incoming packages to sort according to sizes, batch numbers and types.
- Sorted and clearly marked products with indicators for grade or acceptance-rejection status.
Distribution Clerk
United States Postal Service Olympia Heights
02.2018 - 07.2019
- Distributed parcels
- Distributed P.o. Box mail
- Line Assistant
- Loaded and Unloaded trucks
- In station mail collection
- Business Reply mail
- Return to sender mail
PSE Clerk
United States Postal Service-Miami P&DC
11.2017 - 01.2018
- Process incoming and out going mail on Distribution machine.
- Dispatched mail
- Verified each delivery against shipping instructions before delivering to customers.
Debris Monitor
Witt O'Brien's
09.2017 - 10.2017
- Monitored contracted Truck drivers while drivers collected debris.
Office Assistant
South Florida Chiropractic
04.2009 - 10.2017
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Opened and properly distributed incoming mail.
- Maintained clean reception area, including lounge and associated areas.
- Maintained physical and computer-based filing systems.
- Tracked incoming and outgoing files and materials.
- Prepared new files and assigned tracking identification numbers.
- Entered numerical data into databases in timely and accurate manner.
- Scanned documentation and entered into database.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Organized forms, made photocopies, filed records and prepared correspondence and reports.
- Added new material to file records and created new records.
- Scheduled appointments, registered patients.
- Precisely completed appropriate claims paperwork, documentation and system entry.
- Correctly coded and billed medical claims.
- Greeting Visitors
- Proficiency with Excel Spreadsheets
- Daily Office Operations
Rural Carrier Associate
United States Postal Service
06.2017 - 07.2017
- Helped customers with oversized parcels.
- Sold stamps, pre-paid envelopes, and money orders.
- Sorted and placed mail into post office boxes.
- Distributed mail on foot to residences and businesses.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
PSE CLERK
United States Postal Service- Miami P&DC
11.2016 - 01.2017
- Process incoming and out going mail on Distribution machine.
- Dispatched mail
- Verified each delivery against shipping instructions before delivering to customers.
Customer Service Repersentative
Best Buy
05.2003 - 01.2011
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Answered customer telephone calls promptly and in an appropriate manner.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Determined customer needs by asking relevant questions and listening actively to the responses.
- Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
- Operated a cash register for cash, check and credit card transactions with 100% accuracy.
- Stocked and replenished merchandise according to store merchandising layouts.
- Priced merchandise, stocked shelves and took inventory of supplies.
- Cleaned and organized the store, including the checkout desk and displays.
- Alerted customers to upcoming sales events and promotions. Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Welcomed customers into the store and helped them locate items.
Teller / Member Service Representative
Miami Postal Credit Union
01.2007 - 03.2009
- Processed customer transactions, including deposits, withdrawals, money orders and checks.
- Rapidly and efficiently prepared customer and ATM cash and change orders.
- Processed quarterly Vault and ATM audits with a zero error rate.
- Sold cashier's checks, traveler's checks and money orders.
- Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
Education
GED - GED
Miam- Dade College
Miami, FL01.2017
Medical Assistant - Medical
Everest Institute
9020 SW 137th Ave, Miami, FL 331862010
Skills
- Strong interpersonal skills
- Advanced clerical knowledge
- 40WPM typing speed
- Professional phone etiquette
- Pleasant demeanor
- Highly dependable
- Fast learner
- Excellent communication skills
- Database management
- Customer service-oriented
- Flexible
- Accurate and detailed
- Excellent planner and coordinator
- Works well under pressure
Certification
- Business Technology
- Medical Assistant
- Licensed Real Estate Associate
- Local Business Tax
- Loan Signing Agent
Timeline
Manufacturing Operator
Noven Pharmaceuticals Inc.
09.2022 - Current
Sorter Operations Associate
Amazon
09.2021 - 12.2021
Distribution Clerk
United States Postal Service Olympia Heights
02.2018 - 07.2019
PSE Clerk
United States Postal Service-Miami P&DC
11.2017 - 01.2018
Debris Monitor
Witt O'Brien's
09.2017 - 10.2017
Rural Carrier Associate
United States Postal Service
06.2017 - 07.2017
PSE CLERK
United States Postal Service- Miami P&DC
11.2016 - 01.2017
Office Assistant
South Florida Chiropractic
04.2009 - 10.2017
Teller / Member Service Representative
Miami Postal Credit Union
01.2007 - 03.2009
Customer Service Repersentative
Best Buy
05.2003 - 01.2011
GED - GED
Miam- Dade College
Medical Assistant - Medical
Everest Institute
- Business Technology
- Medical Assistant
- Licensed Real Estate Associate
- Local Business Tax
- Loan Signing Agent
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