Sherard King
Bronx,NY
Summary
Highly adaptable and motivated professional with a diverse background in customer service, warehouse operations, and custodial work. Proven ability to quickly learn and master new systems, processes, and tools, with a strong commitment to acquiring any necessary certifications (e.g., OSHA, forklift operation). Known for excellent communication skills, organization, problem-solving, and the ability to collaborate effectively with cross-functional teams. Ready and able to relocate for the right opportunity and thrive in fast-paced, hands-on environments.
Overview
8
8
years of professional experience
Work History
Warehouse Packer
UPS
NY
06.2024 - Current
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
- Loaded and unloaded trucks with products and packaging materials for delivery to and from facility.
- Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.
Hospital Housekeeper
NYU Medical Center
New York, NY
01.2023 - 06.2024
- Contributed to efficient hospital operations by promptly responding to housekeeping requests and emergencies.
- Collaborated with nursing staff to address unique cleaning needs for patients with special requirements or conditions.
- Performed deep-cleaning tasks on a regular basis to maintain optimal cleanliness levels throughout the entire facility.
- Reduced cross-contamination risks by adhering to strict guidelines regarding the handling of biohazardous materials and waste disposal procedures.
- Supported patient privacy by adhering to strict confidentiality policies and procedures when working in sensitive areas of the hospital.
Sales Associate (Part-Time)
NBA Store
Manhattan, NY
10.2022 - 03.2023
- Handle Point of Sale (POS) transactions, including processing cash, credit, and mobile payments while ensuring accurate cash drawer reconciliation
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged and assisted customers with locating products while cross-selling and suggesting additional merchandise
- Assist with inventory management, including restocking and organizing merchandise to improve store efficiency
- Ensure the cleanliness of the store by conducting daily cleaning routines and maintaining a well-organized environment that enhances the customer experience
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Managed returns, exchanges and refunds in accordance with store policy.
Barista (Seasonal)
Starbucks
Manhattan, NY
09.2022 - 11.2022
- Prepared high-quality beverages, adhering to company standards, and handled high-volume, fast-paced orders with efficiency and accuracy
- Assisted in maintaining inventory by restocking products and placing supply orders as needed, contributing to store operations
- Managed cashier duties, accurately processing transactions and providing excellent customer service during busy hours
- Collaborated with team members to prepare To-Go orders and maintain a clean, organized work environment, in compliance with food safety and sanitation guidelines
Service Associate (Full-Time)
Montefiore Hospital
Bronx, NY
11.2020 - 09.2022
- Cleaned and disinfected emergency rooms, COVID-affected areas, and other high-traffic areas in accordance with CDC and hospital safety guidelines
- Assisted in transporting patients to and from appointments and supported the medical team, including CNAs and RNs, in routine patient care tasks
- Ensured hospital cleanliness by performing custodial duties, such as cleaning bathrooms, mopping floors, emptying waste bins, and maintaining sanitation supplies
- Successfully reduced contamination risks by applying advanced cleaning methods and maintaining strict compliance with health regulations
Cashier & Custodial Associate (Part-Time)
Bowlerland Bowling Alley
Bronx, NY
01.2018 - 11.2020
- Managed daily cashier duties, processed customer payments, and maintained accurate records of transactions for the business
- Conducted routine cleaning and sanitizing of the bowling lanes, restrooms, and dining areas to ensure a safe and welcoming environment for patrons
- Assisted in basic equipment maintenance, such as ensuring bowling lane machinery operated smoothly and troubleshooting minor mechanical issues
- Organized and restocked supplies in high-traffic areas, contributing to an efficient and pleasant customer experience
Home Health Aide (Part-Time)
Archcare
Bronx, NY
01.2019 - 03.2020
- Provided compassionate in-home care to elderly and disabled clients, assisting with daily activities including mobility, personal hygiene, and medication administration
- Performed light custodial tasks, such as cleaning and sanitizing living spaces, to maintain a safe and healthy environment for clients
- Collaborated with healthcare professionals to follow care plans, document patient progress, and ensure that clients received appropriate medical attention when necessary
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Base Representative (Temporary)
Amazon Fulfillment Center
Bronx, NY
10.2018 - 12.2018
- Labeled and sorted inbound and outbound packages, ensuring timely processing and accurate tracking of shipments
- Worked closely with dispatchers to update and assign routes, ensuring the efficient and timely delivery of packages to customers
- Conducted quality control checks to ensure all packages met Amazon's delivery standards, minimizing the occurrence of errors or delays
- Assisted in inventory management by organizing packages by route, maintaining warehouse cleanliness, and ensuring a safe working environment
Security Guard (Part-Time)
DBT Security
New York, NY
04.2016 - 08.2018
- Secured designated areas by conducting routine patrols and ensuring all entry/exit points were properly monitored
- Ensured all guests and employees adhered to security protocols, including checking IDs and following established entry procedures
- Provided excellent customer service to guests by answering inquiries and addressing concerns promptly and professionally
- Conducted security sweeps of the premises and resolved any safety concerns, ensuring the safety and security of both property and personnel
Security Guard (Temporary)
Griffin Security Services
New York, NY
02.2017 - 06.2018
- Directed pedestrian traffic at construction sites, ensuring the safety of both workers and the public while adhering to safety protocols
- Conducted security sweeps and inspections to ensure the security of personnel and property, reporting any suspicious activities to management
- Supported construction site management by assisting with the organization and safe handling of construction tools and materials
- Communicated effectively with team members and supervisors to ensure all safety procedures were followed
Education
Associate of Arts - Liberal Arts and Sciences
Morrisville State College
Morrisville, NYSkills
- Adaptability & Fast Learning
- Strong Communication
- Problem-Solving abilities
- Attention to Detail
- Customer Service Excellence
- Custodial Expertise
- Warehouse Operations
- Sterilization techniques
- Sanitation protocols
- Multitasking Abilities
- Team Collaboration
- Effective Communication
Certificationsandadditionalskills
- Security Guard Certification
- POS System Expertise
- Team Leadership & Customer Service
- Custodial Skills: Sanitizing, disinfecting, and maintaining clean environments.
- Warehouse Operations: Inventory control, package labeling, sorting, and dispatching.
- Adolescent Mentoring & Childcare
Keyskillsandcertifications
- Adaptability & Fast Learning
- Strong Communication
- Problem-Solving
- Customer Service Excellence
- Custodial Expertise
- Warehouse Operations
- Security Guard Certification
References
Available Upon Request
Timeline
Warehouse Packer
UPS
06.2024 - Current
Hospital Housekeeper
NYU Medical Center
01.2023 - 06.2024
Sales Associate (Part-Time)
NBA Store
10.2022 - 03.2023
Barista (Seasonal)
Starbucks
09.2022 - 11.2022
Service Associate (Full-Time)
Montefiore Hospital
11.2020 - 09.2022
Home Health Aide (Part-Time)
Archcare
01.2019 - 03.2020
Base Representative (Temporary)
Amazon Fulfillment Center
10.2018 - 12.2018
Cashier & Custodial Associate (Part-Time)
Bowlerland Bowling Alley
01.2018 - 11.2020
Security Guard (Temporary)
Griffin Security Services
02.2017 - 06.2018
Security Guard (Part-Time)
DBT Security
04.2016 - 08.2018
Associate of Arts - Liberal Arts and Sciences
Morrisville State College