BNF is a 501-C3 non-profit offering comprehensive lactation consultation and counseling and follow-up through six months postpartum to all breastfeeding and pumping families in Berkshire County, Ma. Services are free of charge to everyone, regardless of insurance coverage and/or ability to pay.
Collaboration with multidisciplinary teams, including other local medical and complementary care provider organizations, to coordinate care for clients with varying and diverse needs, ensuring comprehensive support was provided across all domains of life functioning to support the whole family system.
Maintenance of client caseloads and regular follow-up protocol for effective preemptive care, ensuring timely assessments, treatment planning, and progress monitoring.
Maintenance of accurate client records using electronic health record systems, ensuring data integrity and accessibility. Upheld daily reporting by fax and telephone to pediatricians for comprehensive client care and follow-up.
Establishment and maintenance of weekly support groups for families from all demographic and income backgrounds
Improvement of client outcomes by implementing evidence-based treatment plans and clinical interventions.
Mentoring of colleagues in clinical best practices, contributing to a culture of continuous learning and professional growth
Observation of clinical operations to identify areas for improvement, contributing ideas for increased efficiency and effectiveness.
Engagement in continuous learning of clinical guidelines and tools to enhance personal knowledge base and skills.
Provide feedback on team performance during meetings, fostering a culture of open communication and collaboration.
Team Manager/Family Business
Adams Pizza House
03.2007 - Current
Maintenance of appropriate certifications and licensure according to local and state regulations
Management of busy workplace, completing various tasks for smooth operation of establishment
Communication with staff to ensure steady workflow
Communication with customers to ensure satisfaction
Employment Support Specialist
Corporation For Public Management
05.2006 - 05.2007
Maintained satellite office for support of clients located in approximately 10 cities and towns on more rural end of the county. Acquired and maintained support from main office location, collaborating on client and group trainings and planning.
Collaborated with local businesses to establish work sites and working relationships with clients and program
Worked in close contact with Department of Transitional Assistance, receiving referrals and offering follow-up and feedback to ensure best client outcomes
Assisted clients in establishing and implementing personalized employment plans; consideration of goals and needs, consideration of family obligations, resume writing, work and life skills training.
Maintained client adherence to program curriculum and attendance regulations.
Collaborated with local chamber of commerce for best networking practices.
Education
Professional Certification - International Board Certified Lactation Consultant
International Board of Lactation Consultant Examiners
Fairfax, VA
06-2025
Certificate - Perinatal Mental Health Counselor
Postpartum International
Portland, OR
11-2024
Certificate - Certified Lactation Counselor (CLC)
Healthy Children Project, Inc.
Harwich, MA
08-2017
Certificate - Certified Professional Midwife
Womancraft Midwifery Education
Northampton, MA
04-2012
Bachelor of Arts - Sociology/Social Work
Massachusetts College of Liberal Arts
North Adams, MA
05-2006
High School Diploma -
Drury High School
North Adams, MA
05-2001
Skills
HIPAA
Case management
Direct and indirect client care and follow-up
Documentation requirements
Clinical education
Multidisciplinary collaboration
Reporting requirements
PMAD risk assessment and counseling
Client Health Education
Multidisciplinary team collaboration
Support Group Establishment and Implementation
Organization of Daily and Weekly Caseload and ability yo be flexible due to urgent client needs
Timeline
Clinical Supervisor
Berkshire Nursing Families
05.2017 - Current
Team Manager/Family Business
Adams Pizza House
03.2007 - Current
Employment Support Specialist
Corporation For Public Management
05.2006 - 05.2007
Professional Certification - International Board Certified Lactation Consultant
International Board of Lactation Consultant Examiners
Assistant Administrator at Berkshire Place Nursing and Rehabilitation CenterAssistant Administrator at Berkshire Place Nursing and Rehabilitation Center