Clinical Supervisor with 21 years at Schnitzler Cardiovascular Consultants, adept at optimizing clinical workflows and enhancing patient care.
Skilled clinical professional with extensive experience in medical assistance and team supervision. Demonstrates strong leadership abilities and consistent focus on achieving results through collaboration and adaptability. Proficient in patient care, medical procedures, and administrative tasks, with commitment to maintaining high standards and efficiency. Known for reliability and effective communication in fast-paced healthcare environments.
Overview
25
25
years of professional experience
Work History
Clinical Supervisor
Schnitzler Cardiovascular Consultants
8122 Datepoint Drive, Suite 700 San Antonio, Texas
02.2004 - Current
CMA with 21 years experience in the multi-physician Cardiology Clinic.
Responded to crisis situations with calm and professional approach to optimize support with the providers.
Assessed patients, determined needs, and managed care.
Lead and directed team of 4 Medical Assistant, 1 Medical Scribe and 2 Front Board staff and assist with 3 Medical Providers on a daily bases.
Served as a liaison between clinical staff and administration to address concerns and optimize workflows.
Increased staff efficiency through the development of streamlined workflows and improved communication strategies.
Implemented a new patient triage system that streamlined appointment prioritization and ensured optimal use of provider time during busy clinic hours.
Reduced appointment wait times by optimizing scheduling processes and coordinating with other departments for smooth patient flow.
Provided ongoing training to medical assistants, ensuring adherence to best practices and maintaining a high level of clinical competency.
Called and faxed pharmacies to submit prescriptions and refills.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses
Coordinate and Complete Surgery Clearance requested by other providers.
Ensured compliance with all regulatory guidelines including HIPAA, OSHA, and CLIA; maintaining a safe environment for patients and employees alike.
Mentored newly-hired medical assistants during their orientation period, providing guidance on job responsibilities, facility policies, and workplace expectations.
Mentor Medical Assistants in their Externship and Conduct Final evaluations at the end of their completed hours.
Medical Assistant
Diabetes and Glandular Disease Clinic
San Antonio, TX
05.2001 - 02.2004
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Teaching Glucose Monitors in the Clinical Office
Phlebotomist
Medina Community Hospital
Hondo, TX
04.2000 - 02.2001
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Centrifuged blood samples as outlined in clinical protocols.
Tracked collected specimens by initialing, dating, and noting times of collection.
Conducted venipuncture and PKU and Glucose finger sticks and ABG's
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Stocked phlebotomy cart or carrier with appropriate supplies.
Externship Medical Assistant
Medina Community Hospital
Hondo, TX
02.2000 - 04.2000
Increased student comprehension by implementing interactive and hands-on learning activities.
Followed established departmental guidelines and safety procedures.
Assisted nursing team with answering phones and updating medical charts.
Developed strong interpersonal and communication skills by collaborating with all types of personalities in various situations.
Enhanced patient care by assisting in routine examinations and recording vital signs.
Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
Collected blood samples in accordance with laboratory protocols and regulations.
Stocked phlebotomy cart or carrier with appropriate supplies.
Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.