April Poremba
Willow Springs,MO
Summary
Enthusiastic customer service specialist willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
12
12
years of professional experience
Work History
Packer
LeMans Corporation/Parts Unlimited
01.2023 - 03.2024
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
- Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Improved team collaboration through effective communication and coordination with coworkers.
Inventory Specialist
RGIS Inventory
04.2022 - 12.2022
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions.
Men's Suit Specialist
Boscov's
11.2020 - 04.2022
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Shoe Salesperson
JCPenney
06.2017 - 11.2020
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Selected, recommended and helped obtain or locate merchandise based on customer desires and needs.
- Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
- Organized store merchandise racks by size, style and color to maintain clean, visually-appealing showroom.
- Assembled promotional displays to increase brand awareness and attract customers.
Footwear Department Manager
Sears
06.2012 - 08.2017
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Education
High School Diploma -
Gulf High School
New Port Richey, FL06.1996
Skills
- Shipping Method Optimization
- Tracking System Utilization
- Shipment Inspection
- Data Documentation
- Customer Preferences
- Inventory Control
- Customer Service
- Material Handling
- Inventory Accounts Reconciliation
- Stocking and Organization
Timeline
Packer
LeMans Corporation/Parts Unlimited
01.2023 - 03.2024
Inventory Specialist
RGIS Inventory
04.2022 - 12.2022
Men's Suit Specialist
Boscov's
11.2020 - 04.2022
Shoe Salesperson
JCPenney
06.2017 - 11.2020
Footwear Department Manager
Sears
06.2012 - 08.2017
High School Diploma -
Gulf High School
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