Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

April Postert

Customer Service Representative
Mesa,US

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Sales ManagerCashierRestaurant Manager

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

On-SiteRemoteHybrid
Location: Mesa, US
Open to relocation: Yes

Salary Range

45000/yr - 200000/yr

Summary

I bring a bright, empathetic approach to customer service, quickly building rapport to resolve issues and boost satisfaction. Skilled at active listening, problem-solving, and managing high-volume interactions while maintaining a positive, solution-focused attitude. Seeking opportunities in customer experience or client-facing roles where I can deliver exceptional service and contribute to team success.

Overview

10
10
years of professional experience

Work History

Sales Manager

Hope Sells
Mesa, US
01.2022 - 05.2025
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients' specific needs.
  • Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
  • Built relationships with customers and community to establish long-term business growth.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.

Cashier

Goodwill
Gilbert, US
01.2022 - 07.2022
  • Customer service
  • Stocking shelves
  • cashier

Restaurant Manager

Phineas T's
Show Low, US
06.2015 - 11.2020
  • Oversaw daily restaurant operations to ensure high service standards and customer satisfaction.
  • Led staff training programs to enhance team performance and operational efficiency.
  • Managed budgeting processes, controlling costs while maximizing profitability through strategic pricing adjustments.
  • Fostered a positive work environment by mentoring staff and promoting teamwork among diverse teams.
  • Streamlined scheduling processes to align labor costs with peak business hours effectively.

Education

Dental Assistant And Radiology License - Dental Hygiene

Whit Mtn School of Dental Assisting
Show Low, AZ
01-2005

Skills

  • Dependable and responsible
  • Flexible and adaptable
  • Multitasking abilities
  • Attention to detail
  • Computer proficiency
  • Organizational skills

Timeline

Sales Manager

Hope Sells
01.2022 - 05.2025

Cashier

Goodwill
01.2022 - 07.2022

Restaurant Manager

Phineas T's
06.2015 - 11.2020

Dental Assistant And Radiology License - Dental Hygiene

Whit Mtn School of Dental Assisting

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April PostertCustomer Service Representative