Open To Work
April Price
Trinity,NC
Work Preference
Summary
Detail-oriented medical coder with a strong background in regulatory compliance and effective communication. Proven ability to maintain high accuracy in coding and enhance collaboration with healthcare providers to resolve discrepancies. Dynamic professional skilled in medical coding, customer service, and process improvement. Committed to enhancing customer satisfaction through effective communication and attention to detail. Results-driven business owner with expertise in managing operations, developing marketing strategies, and implementing process improvements. Known for fostering team collaboration and delivering exceptional customer service, ready to drive operational efficiency and enhance client satisfaction. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Liza Jane's
Elizabeth Hunt Beck
High Point , NC
01.2025 - 05.2026
- Promptly identified and addressed customer needs to ensure efficient service delivery.
- Delivered knowledgeable, friendly service to resolve customer issues and enhance satisfaction.
- Assisted customers with inquiries and requests, enhancing overall satisfaction levels.
- Collaborated with diverse coworkers to resolve product-related issues and achieve team goals.
Business Owner
Watson's Performance
Griffin, Georgia
02.2022 - 08.2024
- Managed daily operations of performance automotive services and customer interactions.
- Developed marketing strategies to promote services and attract new clients.
- Oversaw inventory management and procurement of automotive parts and supplies.
- Established relationships with suppliers for timely delivery of products and services.
- Implemented process improvements to enhance service efficiency and customer satisfaction.
- Maintained accurate records of production, inventory, income, and expenses. for production, inventory, income, and expenses.
- Oversaw daily operations of the business and provided guidance when needed.
- Provided information and support to customers during towing services. by providing information and support during towing services.
- Coordinated with dispatch to ensure efficient recovery efforts. to coordinate recovery efforts effectively and efficiently.
- Maintained towing equipment to ensure optimal performance and reliability.
- Responded promptly to emergency calls, delivering timely assistance to stranded motorists.
- Documented towing details accurately for record-keeping and reporting purposes.
- Collaborated with law enforcement to manage accident scenes and vehicle retrievals.
Medical Coder
Novant Health, Inc
High Point, North Carolina
09.2022 - 2023
- Reviewed medical records for accurate coding and compliance with regulations.
- Assigned appropriate codes for diagnoses and procedures using coding software.
- Collaborated with healthcare providers to resolve coding discrepancies.
- Maintained updated knowledge of coding guidelines and billing regulations.
- Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
- Maintained high accuracy rate on daily production of completed reviews.
- Maintained up-to-date knowledge of coding changes, updates, and new rules.
- Verified proper coding, sequencing of diagnoses, and accuracy of procedures.
- Reviewed patient medical records for accuracy, completeness and compliance with coding regulations.
- Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding purposes.
Education
Associate of Applied Science - Information Technology
Davidson-Davie Community College
Thomasville, NC05-2022
High School Diploma -
East Daavidson High School
Thomasville, NC06-1999
Skills
- Medical coding
- Regulatory compliance
- Inventory management
- Customer service
- Marketing strategy
- Relationship building
- Process improvement
- Data analysis
- Team collaboration
- Problem resolution
- Attention to detail
- Effective communication
- Emergency response
- Technical documentation
- Time management
- Microsoft Word
- Equipment operation
- Organizational skills
- Team building
- Troubleshooting
- Leadership
- Flexible and adaptable
- Planning
- Microsoft office
- Friendly, positive attitude
- Interpersonal communication
- Supervision and leadership
- Data entry
Certification
- RHIT
Accomplishments
- Dean's List
Timeline
Liza Jane's
Elizabeth Hunt Beck
01.2025 - 05.2026
Medical Coder
Novant Health, Inc
09.2022 - 2023
Business Owner
Watson's Performance
02.2022 - 08.2024
Associate of Applied Science - Information Technology
Davidson-Davie Community College
High School Diploma -
East Daavidson High School