April Ramirez
Mounds
Summary
Professional with experience in customer service and relationship management, demonstrating strong interpersonal skills and attention to detail. Developed strategies to enhance customer experiences while maintaining accurate records and inventory tracking. Proven ability to work collaboratively within a team environment, ensuring operational standards are met consistently. Bilingual proficiency supports effective communication with diverse populations, aligning with the needs of patient care roles.
Overview
5
5
years of professional experience
Work History
Online Personal Shopper
Walmart
Bixby
03.2023 - Current
- Assisted in selecting items according to customer preferences.
- Developed strategies to increase sales and improve customer experience.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
- Completed pickup and shopping orders for customers within local area.
- Utilized social media and digital platforms to research and connect with potential clients and brands.
Assistant Manager
Cato Fashions
Bixby
06.2020 - 02.2023
- Maintained up-to-date knowledge of company products and services.
- Developed a system for tracking inventory and ordering supplies as needed.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Created and managed budgets for travel, training, and team-building activities.
Education
High School Diploma -
Epic Charter School
Tulsa, OK05-2020
Skills
- Online shopping
- Customer relationship management
- Sales strategy development
- Inventory tracking
- Bilingual proficiency
- Customer service
- Digital communication
- Attention to detail
- Teamwork
- Microsoft Access
- Interpersonal skills
Languages
Spanish
Native/ Bilingual
Timeline
Online Personal Shopper
Walmart
03.2023 - Current
Assistant Manager
Cato Fashions
06.2020 - 02.2023
High School Diploma -
Epic Charter School