Victor Nunez
Orlando
Summary
Effective at choosing items to fulfill customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach.
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
Work History
Online Personal Shopper
Walmart
Orlando
05.2025 - Current
- Assisted customers in selecting products that meet their needs and preferences.
- Navigated online shopping platforms to ensure accurate product availability.
- Communicated with customers via chat to address inquiries and provide support.
- Collaborated with team members to enhance customer service strategies.
- Updated product listings based on inventory changes and customer feedback.
- Resolved issues related to orders, returns, and exchanges promptly.
- Satisfied customers with quick, accurate service under tight deadlines.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Greeted customers and provided excellent customer service.
- Processed refunds, returns and exchanges efficiently.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
Education
Lake Nona High School
Orlando, FLSkills
- Customer service
- Online shopping
- Product knowledge
- Team collaboration
- Time management
- Communication skills
- Problem resolution
- Sales support
- Delivery management
- Store relations
- Product picking
- Patience and empathy
Languages
English
Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Online Personal Shopper
Walmart
05.2025 - Current
Lake Nona High School