Effective at choosing items to fulfill customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach.
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
Work History
Online Personal Shopper
Walmart
Orlando
05.2025 - Current
Assisted customers in selecting products that meet their needs and preferences.
Navigated online shopping platforms to ensure accurate product availability.
Communicated with customers via chat to address inquiries and provide support.
Collaborated with team members to enhance customer service strategies.
Updated product listings based on inventory changes and customer feedback.
Resolved issues related to orders, returns, and exchanges promptly.
Satisfied customers with quick, accurate service under tight deadlines.
Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Greeted customers and provided excellent customer service.
Processed refunds, returns and exchanges efficiently.
Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.