Austin Ganster
Gonzales,LA
Summary
Developed expertise in customer engagement and product recommendations within fast-paced retail environment. Demonstrates skills in understanding client needs and providing personalized solutions. Seeking to transition into new field, leveraging background in customer service and digital tools to drive success. I am also an Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders. While also being able to be organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Online Personal Shopper
Walmart
10.2025 - 12.2025
- Curated personalized shopping experiences based on customer preferences and trends.
- Resolved customer inquiries and issues promptly, enhancing satisfaction ratings.
- Utilized Walmart's online platform to facilitate seamless order processing and fulfillment.
- Worked productively with customers to meet order requirements and service expectations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Sales Associate/Cashier
Ross Dress For Less
11.2024 - 06.2025
- Attending the cash register, as well as making sure that the front was clean and organized. Putting back clothes and other items that were out of place or left behind. Making sure that the customers got help finding the items they desired.
- Assisted customers in locating merchandise and provided product information to enhance shopping experience.
- Resolved customer inquiries and issues promptly, fostering positive relationships and enhancing customer satisfaction levels.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
Sandwich Artist
Subway
05.2022 - 05.2024
- Operated the cash register and handled customer transactions efficiently. Prepared and assembled sandwiches according to customer preferences. Restocked supplies and maintained cleanliness in the restaurant. Provided excellent customer service, ensuring a positive dining experience.
- Maintained cleanliness and organization of workstations and dining areas consistently.
- Operated cash register accurately, processing transactions efficiently to enhance customer experience.
- Assisted in training new employees on sandwich preparation techniques and safety protocols.
- Greeted guests, promoted specials, and took orders.
Education
High School Degree -
05.2023
Bachelor of Science - Forensic Psychology
12-2027
Skills
- Customer service, Food service, Computer literacy, Communication skills, English, Guest services
- Product picking
- Patience and empathy
- Customer service
- Customer relations
- Sales experience
Timeline
Online Personal Shopper - Walmart
10.2025 - 12.2025
Sales Associate/Cashier - Ross Dress For Less
11.2024 - 06.2025
Sandwich Artist - Subway
05.2022 - 05.2024
Minooka Community High School - High School Degree,
Fisher College - Bachelor of Science, Forensic Psychology