CIVAYAH WILLIAMS
Greenville,NC
Summary
Dependable and motivated professional with a diverse background in retail, food service, and team collaboration. Demonstrates strong problem-solving abilities, effective communication skills, and exceptional time management while consistently thriving in high-pressure environments. Known for reliability and adaptability, with a steadfast commitment to delivering outstanding customer and patient experiences. Eager to contribute expertise and dedication to a dynamic team focused on excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Online Personal Shopper
Walmart
10.2024 - Current
- Accurately prepared and packaged customer orders, ensuring freshness and product safety.
- Delivered fast, friendly service to meet tight deadlines and maintain customer satisfaction.
- Assisted customers on the floor with product inquiries and order concerns.
Team Member
Pet Supplies Plus
02.2024 - 10.2024
- Supported customers with product selection, checkout, and pet care inquiries.
- Answered phone calls and resolved issues quickly and professionally.
- Built strong customer relationships through excellent service and product knowledge.
Cashier / Customer Service
Hobby Lobby
10.2023 - 04.2024
- Processed transactions efficiently while maintaining a clean and organized workspace.
- Assisted customers with locating products and resolving issues.
- Recognized for quick learning and ability to complete tasks ahead of expectations.
Waitress
No. 1 Chinese Restaurant
02.2023 - 09.2023
- Took and processed orders with accuracy, ensuring positive dining experiences.
- Maintained cleanliness and organization of dining areas and workstations.
- Handled customer complaints and requests with professionalism.
Crew Member
McDonald's
05.2022 - 11.2022
- Provided fast and friendly service in a high-volume environment.
- Maintained cleanliness and organization of front counter, lobby, and restrooms.
- Ensured food safety standards were followed while preparing and packaging orders.
Education
High School Diploma -
Ayden-Grifton High School
Ayden, NC06.2024
Skills
- Customer Service: Conflict resolution, guest services, cashiering, Hospitality and accommodation, Customer service
- Teamwork & Leadership: Collaboration, reliability, time management
- Technical Skills: Computer literacy, POS systems, policies & procedures
- Additional Strengths: Attention to detail, problem-solving, communication
- Healthcare Skills:
- Vital Signs
- Basic Life Support (BLS)
- CPR Certification
- Medical Terminology
- Basic Pharmacology
Certification
BLS Provider
Timeline
Online Personal Shopper
Walmart
10.2024 - Current
Team Member
Pet Supplies Plus
02.2024 - 10.2024
Cashier / Customer Service
Hobby Lobby
10.2023 - 04.2024
Waitress
No. 1 Chinese Restaurant
02.2023 - 09.2023
Crew Member
McDonald's
05.2022 - 11.2022
High School Diploma -
Ayden-Grifton High School
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