Anthony Verdugo
Mesa,AZ
Summary
My extensive employment history has allowed me to showcase my strong abilities to work under fast pacing environments, navigate through stressful tense situations, and overcome any obstacles that may appear with the resources I am provided. I am able to manage all responsibilities given to me by previous employers while exhibiting professional customer service. Being a reliable team player has benefited me exceptionally as I am able to contribute more to my team than others. My motivation to always become the best version of myself is something that I take extreme pride in as I know there is always room to grow.
Overview
10
10
years of professional experience
Work History
Online Personal Shopper
Walmart
Mesa, Arizona
05.2024 - Current
- Retrieving items in a timely manner throughout the entire store for online pickup/delivery orders
- Guaranteeing best quality for all of the items in each order that I am assigned to
- Always happily providing assistance with guests in answering questions or with whatever they may need
- Staging completed orders in the correct location after all items in that order have been collected
- Received recognition from the supervisors in my department for my efficient work ethic and fast pace
Event Security Guard
Contemporary Services Corporation
Phoenix, Arizona
08.2022 - 10.2025
- Was trusted with providing security to different venues for concerts, sporting events, conventions, amusement parks, and similar events
- Maintained the responsibilities I was given to ensure the safety of all guests and staff at each event I was assigned to
- De-escalated high tension situations by finding practical solutions that benefited both parties.
Server/Barista/Cashier
Original Chopshop
Scottsdale, Arizona
04.2023 - 04.2024
- Always catered to all guests with positive energy and a professional attitude
- Adapted to fast-paced environments through cross-training in multiple restaurant areas.
- Supported team efforts by always being willing to compromise with any situation.
Front Desk Agent
Springhill Suites By Marriott
Tempe, Arizona
11.2021 - 07.2022
- Checked guests into reservations and addressed questions throughout stay to enhance overall experience
- Welcomed guests with warm hospitality and provided exceptional customer service
- Confirmed guest satisfaction at checkout and provided resolutions to any issues to ensure positive feedback
Call Center Representative
Arcsmart Solutions
Gilbert, Arizona
09.2020 - 10.2021
- Answered inbound customer service calls pertaining to a satellite internet service provider
- Troubleshot any internet service issues and resolved billing inquiries
- Was given the opportunity to beneficially contribute to the company by allowing my phone calls to be used for company meetings with upper management for quarterly reports and training purposes
Front End Cashier
Target
Tempe, Arizona
03.2020 - 09.2020
- Greeted guests warmly, providing friendly service to enhance customer experience
- Achieved Employee of the Month recognition within 4 months, reflecting dedication and strong performance
- Cross-trained in Guest Services and as a cart pusher, demonstrating adaptability and commitment to personal growth
Cashier/Cook
Burger King
Mesa, Arizona
10.2016 - 01.2020
- Managed kitchen responsibilities and was able to cross train to cashier within 6 months of employment
- Collaborated effectively with team members to support shared goals
- Demonstrated resilience by maintaining a positive demeanor in stressful environments
Education
GED -
MPS Adult Education
Mesa, AZ10-2026
Skills
- Order fulfillment
- Product picking
- Customer service
- Guest relations
- Cash handling
- Conflict resolution
- Safety procedures
- Attention to detail
- Time management
- Hospitality and accommodation
- Physical stamina
- Verbal and written communication
Timeline
Online Personal Shopper
Walmart
05.2024 - Current
Server/Barista/Cashier
Original Chopshop
04.2023 - 04.2024
Event Security Guard
Contemporary Services Corporation
08.2022 - 10.2025
Front Desk Agent
Springhill Suites By Marriott
11.2021 - 07.2022
Call Center Representative
Arcsmart Solutions
09.2020 - 10.2021
Front End Cashier
Target
03.2020 - 09.2020
Cashier/Cook
Burger King
10.2016 - 01.2020
GED -
MPS Adult Education