Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Relocation
Certification
Timeline
Generic

Daibeun Valentine

Lexington,SC

Summary

Seasoned worker with 6 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.

Knowledgeable and dedicated customer service professional with extensive experience in industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Reliable employee seeking Full time position. Offering excellent communication and good judgment.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals.

Achieved high stats in army JROTC.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Online Personal Shopper

Walmart
Irmo, SC
01.2023 - 06.2025

Worked productively with customers to meet order requirements and service expectations.

Bins and picks merchandise using inventory management system, correcting

discrepancies to improve overall accuracy.

Placed completed orders in labeled, temperature-appropriate storage pending customer

pick up.

Noted customer special requests, preferences and favorite products in CRM to enhance

service and build brand loyalty.

Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.

Reviews orders prior to pick up for accuracy and purchase-by dates.

Achieved deadlines and quality targets with precision and punctuality.

Loaded and unloaded orders at customer's homes or locations.

Maintained high satisfaction ratings by completing orders quickly and making good

selections for customers.

Tracked substitutions and informed customers of changes.

Reviewed customer orders closely to locate desired items and checked app regularly to

identify changes.

Maximized efficiency by scanning items quickly and completing as many as Number

orders per hour.

Served customers with knowledgeable, friendly support at every stage of shopping and

purchasing.


Customer Service Associate

Circle K
Lexington, SC
11.2022 - 12.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided ongoing guest service.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Collected and authorized payments of guests.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Stocked, tagged and displayed merchandise as required.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Checked personal identifications during alcohol and tobacco sales.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Mentored new team members on sales software system operation.

Online Personal Shopper

Walmart
Columbia, SC
01.2022 - 07.2022
  • Worked productively with customers to meet order requirements and service expectations.
  • Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Loaded and unloaded orders at customer's homes or locations.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Tracked substitutions and informed customers of changes.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Maximized efficiency by scanning items quickly and completing as many as Number orders per hour.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Stock Associate

BI-LO
Cayce, SC
08.2020 - 02.2021
  • Selected by general and warehouse managers to tackle special projects, expediting stock implementation during shortages.
  • Maintained inventory and ordered new supplies to meet expected needs.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Maintained fitness in order to move merchandise efficiently and safely.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Created balanced pallets to support efficient and safe sales floor replenishment.

Education

High School Diploma -

Airport High School
West Columbia, SC
01.2022

Skills

  • Pallet Jack
  • Food Safety
  • Heavy Lifting
  • Computer Operation
  • Cashiering
  • Computer Skills
  • Basic Math
  • Customer Service
  • Communication skills
  • Sales
  • Load & Unload
  • Merchandising
  • Produce Experience
  • Cleaning Experience
  • Materials Handling
  • Packaging
  • Sales Goals
  • Guest Services
  • Cash Handling
  • Cleaning
  • Store Merchandising
  • Customer Complaint Resolution
  • Cash Register Operation
  • Quality Management
  • Inbound and Outbound Calling
  • Technical Support
  • Creative problem solving

Additional Information

  • Willing to relocate: Anywhere Work Experience

Accomplishments

  • Supervised team of JROTC Cadets.
  • Achieved postive results through effectively helping with team score
  • Collaborated with team of staff in the development of events.

Relocation

Willing to relocate: Anywhere Work Experience

Certification

Midlands Tech Ancora CDL Class A certification

Timeline

Online Personal Shopper

Walmart
01.2023 - 06.2025

Customer Service Associate

Circle K
11.2022 - 12.2022

Online Personal Shopper

Walmart
01.2022 - 07.2022

Stock Associate

BI-LO
08.2020 - 02.2021

High School Diploma -

Airport High School
Daibeun Valentine