April Richardson
Hollywood,FL
Summary
Experienced Field Service Technician with 9+ years supporting, repairing, calibrating, and maintaining medical and biomedical equipment in healthcare environments. Strong background in preventive maintenance, troubleshooting, safety compliance, and documentation. Proven ability to work independently in the field while delivering reliable service and patient-safe outcomes.
Overview
12
12
years of professional experience
Work History
Field Service Technician
Baxter Health Care/ Hill-Rom
03.2016 - Current
- Inspect, install, calibrate, maintain, and repair medical equipment including hospital beds, air mattresses, and therapeutic devices.
- Troubleshoot electrical and mechanical failures to restore equipment to safe operating condition.
- Perform preventive maintenance according to manufacturer and facility standards.
- Identify and replace worn, damaged, or defective components using proper tools and diagnostic methods.
- Calibrate instruments and controls to verify performance and functionality.
- Document all service activities through detailed work orders, repair logs, and maintenance records.
- Ensure compliance with safety protocols to protect patients, staff, and facilities.
- Operate and maintain company service vehicle and tools in peak condition.
Order Selector
Uniweld
01.2015 - 02.2016
- Picked, packed, and shipped industrial equipment components including gauges, vacuum pumps, blow torch parts, and welding kits.
- Inspected incoming and outgoing shipments for quality and accuracy.
- Used warehouse management systems to track inventory and conduct cycle counts.
- Reported discrepancies and assisted supervisors with inventory control.
City Carrier Assistant
United States Postal Service, USPS
11.2013 - 11.2014
- Delivered mail and packages to residential and commercial routes.
- Operated postal vehicles safely under varying road and weather conditions.
- Used handheld scanners for package tracking and delivery confirmation.
- Prepared and sequenced mail for efficient daily operations.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
Education
Certificate of Technical Studies - Biomedical Technology
Delft University of Technology
South Holland, NL12-2025
High School Diploma -
Excel High School
Minnetonka, MN08-2025
Skills
- Medical & electronic equipment maintenance
- Troubleshooting & diagnostics
- Field service & repairs
- Preventive maintenance
- Calibration & installation of hospital devices
- Proficient with hand/power tools
- Safety & compliance documentation
Timeline
Field Service Technician
Baxter Health Care/ Hill-Rom
03.2016 - Current
Order Selector
Uniweld
01.2015 - 02.2016
City Carrier Assistant
United States Postal Service, USPS
11.2013 - 11.2014
Certificate of Technical Studies - Biomedical Technology
Delft University of Technology
High School Diploma -
Excel High School