April Rick
Seatonville
Summary
Dynamic retail professional with a friendly demeanor and a keen attention to detail. Proven ability to manage inventory efficiently with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
19
19
years of professional experience
Work History
Retail Product Management
Hy-Vee Food Store
04.2011 - Current
- Manages records for products received on a daily basis from product vendors
- Reviews and creates orders for products and supplies needed for the store
- Ensures inventory counts are correct and within proper freshness dates
- Keeps inventory of current product and ensures items and supplies are kept above minimum shelf stock
- Meets with vendors to check incoming orders and ensure piece counts and prices match invoices received
- Maintains product on shelves to be organized and rotated as needed
- Contributes to companies quarterly inventory process
- Uses Microsoft Word, Excel and SAP systems daily
Customer Service Clerk
Hy-Vee Food Store
06.2007 - 04.2011
- Contributed to a positive work environment through effective communication and teamwork among colleagues.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted in training new customer service clerks, sharing best practices and providing guidance as needed.
- Issued receipts and processed refunds, credits, or exchanges.
- Organized efficient services by directing visitors and callers to correct personnel.
- Balanced multiple tasks simultaneously while maintaining composure under pressure during peak hours or challenging situations.
Cashier
Hy-Vee Food Store
06.2006 - 06.2007
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Education
Associate of Science -
Illinois Valley Community College
Oglesby, IL05-2021
Associate of Arts -
Illinois Valley Community College
Oglesby, IL05-2021
Skills
- Friendly, positive attitude
- Attention to detail
- Dependable and responsible
- Computer skills-Excel, Word, SAP
- Self-motivated, with a strong sense of personal responsibility
- Skilled at working independently and collaboratively in a team environment
- Proven ability to learn quickly and adapt to new situations
Timeline
Retail Product Management
Hy-Vee Food Store
04.2011 - Current
Customer Service Clerk
Hy-Vee Food Store
06.2007 - 04.2011
Cashier
Hy-Vee Food Store
06.2006 - 06.2007
Associate of Science -
Illinois Valley Community College
Associate of Arts -
Illinois Valley Community College
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