April Rivera
Miami
Summary
A driven assistant manager motivated by the opportunity to continuously learn and acquire a Store Manager position to take on new challenges, expand my skill set and contribute to the company’s success.
Overview
8
8
years of professional experience
Work History
ASM
#799 Biscayne Park Vol. $16 Mil
Miami
10.2023 - Current
- As a store on the bottom 100 list, ensured to execute one plan consistently throughout the team and manage all company processes to deliver positive shrink results.
- Promoted a positive working environment environment by increasing store morale.
- Developed talent and filled internal positions by promoting 1 RA to AS and 1 AS to ASM.
- Improved productivity and efficiency in the stockroom.
- Led regular team meetings to communicate updates, gather feedback and discuss processes.
- Managed team performance through regular evaluations and goal setting.
ASM
#2074 Miami Shores Vol. $9 Mil
Miami
08.2022 - 10.2023
- Responsible for all levels of store operations including STEP, FAST, Markdowns, and Shrink.
- Promoted a positive working environment by developing great teams.
- Developed talent and filled internal positions by promoting 2 RA to AS and 1 AS to ASM.
- Improved productivity and efficiency in the stockroom.
- Led regular team meetings to communicate updates, gather feedback and discuss processes.
- Managed team performance through regular evaluations and goal setting.
- Consistently executed the One Plan and delivered shrink to goal.
Area Supervisor
#2074 Miami Shores Vol. $9 Mil
Miami
02.2022 - 08.2022
- Part of the store opening team, trained over 50 associates and support NSO team to successfully open store 2074.
- Ensure all best practices were executed to company standards through teaching, training, coaching and developing.
- Partnered with store leadership on controlling payroll daily.
- Consistently executed one plan to deliver positive shrink results.
- Directed and supervised staff performance.
- Delegated work to staff, setting priorities and goals.
Area Supervisor
#1068 Midtown Miami Vol. $20 Mil
Miami
10.2019 - 02.2022
- Ensure all best practices were executed to company standards through teaching, training, coaching and developing.
- Partnered with store leadership on controlling payroll daily.
- Consistently executed one plan to deliver positive shrink results.
- Directed and supervised staff performance.
- Delegated work to staff, setting priorities and goals.
Store Protection Specialist
#1068 Midtown Miami Vol. $20 Mil
Miami
06.2019 - 10.2019
- Contributed to the reputation, profitability, and success of the company by consistently executing the “Best in Class” vision.
- Provided feedback to SPS associates to provide a best in class experience.
Retail Associate
#1068 Midtown Miami Vol. $20 Mil
Miami
06.2017 - 06.2019
- Operated cash register accurately and efficiently while processing payments from customers.
- Organized merchandise displays to attract customers and promote sales.
- Assisted with special projects such as reorganizing the store layout or launching new products.
- Provided ongoing training for new staff members.
Timeline
ASM
#799 Biscayne Park Vol. $16 Mil
10.2023 - Current
ASM
#2074 Miami Shores Vol. $9 Mil
08.2022 - 10.2023
Area Supervisor
#2074 Miami Shores Vol. $9 Mil
02.2022 - 08.2022
Area Supervisor
#1068 Midtown Miami Vol. $20 Mil
10.2019 - 02.2022
Store Protection Specialist
#1068 Midtown Miami Vol. $20 Mil
06.2019 - 10.2019
Retail Associate
#1068 Midtown Miami Vol. $20 Mil
06.2017 - 06.2019