April Rockwood
Clarksville,TN
Summary
Passionate Trainer with extensive knowledge of Chic fil a training and proven success working with general clients. Devoted to long-lasting and comprehensive results for every client. Trained in all Front of house and IPOS use.
Overview
7
7
years of professional experience
Work History
Trainer
Chick-fil-A
03.2023 - Current
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier/Stocker
Wal-mart
06.2022 - 03.2023
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- count money at end of shift insuring checks and balances are correct.
Tire bead maker
Hankook
02.2018 - 05.2022
- Factory speck runs on machines for beading on tires
- Run 1500 beads for tire runs per shift
- Maintain a clean work area and train new employees in areas
Education
Associates -
Daymar College
Murfreesboro, TN05.2017
Diploma -
Rossville JR Sr High
Rossville, IN05.1996
Skills
- Office skills
- Answering phone
- Verifying insurance
- Contacting other offices
- Scheduling procedures
- Scheduling appointments
- Assisting with doctors
- Vitals
- Shots
- Customer service
- Returns
- Maintaining lines
- Food delivery
- Training
- New Hire Training
- Planning and coordination
- Public Speaking
- Creative Problem-Solving
- Train-the-Trainer
- Group and individual instruction
- Course Planning
- Interpersonal Communication
- Training Needs Analysis
- Lesson Planning
- Subject matter expertise
- Curriculum Planning
- First Aid
- Online Training Tools
- Manufacturing
- Attention to Detail
Accomplishments
I have worked a a trainer for over a year , I love watching them blossom into amazing crew members.
I ran a media page for mothers of soldiers and organized ways to meet the need of soldiers who wer
I helped run a page called Fort Campbell Army Moms : This page helped New Moms with soldiers find information to help them adapt and help their soldiers who may have never been away from home navigate the journey. I approved all new members organized the information and live broadcasts that were given. I met on line with individuals to help counsel and give advice. I have a passion for helping our military and loved doing this.
Timeline
Trainer
Chick-fil-A
03.2023 - Current
Cashier/Stocker
Wal-mart
06.2022 - 03.2023
Tire bead maker
Hankook
02.2018 - 05.2022
Diploma -
Rossville JR Sr High
Associates -
Daymar College