April Rodriguez
Richmond Hill,NY
Summary
Experienced in delivering exceptional customer service as a Helpful Hostess. Efficiently handles customer transactions, manages reservations, and coordinates dining room staff activities. Collaborates closely with colleagues to consistently create memorable dining experiences. Brings a solid background in restaurant settings, offering a wealth of knowledge and expertise to ensure smooth operations and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Line Cook / Kitchen Assistant
Wonder
07.2024 - Current
- Set up and maintained kitchen stations, ensuring smooth operation throughout shifts
- Adhered to Food Safety and HACCP guidelines, properly labeling, storing, and handling food to minimize contamination risks
- Prepared and cooked food items according to specified recipes and high-quality standards, ensuring consistency and presentation
- Maintained cleanliness and sanitation of work areas, following food safety protocols and cleaning standards
- Performed routine cleaning and sanitization of cooking surfaces, utensils, and equipment at the end of each shift
- Conducted accurate inventory checks and completed food storage logs to ensure proper stock levels and minimize waste
- Thrived in a fast-paced kitchen environment, consistently meeting production goals and timelines
- Managed inventory using FIFO (First In, First Out) principles, ensuring proper rotation of stock and minimizing spoilage
- Monitored food temperatures to ensure compliance with safety standards and quality expectations
Pet store associate
Little Creatures
01.2024 - 04.2024
- Provided exceptional customer service by assisting customers with pet-related inquiries, product recommendations, and purchases
- Ensured health and well-being of animals by maintaining clean and safe living environments, gave treats and provided water in store for animals
- Contributed to sales goals by promoting products, up-selling, and actively engaging with customers to meet their needs
- Collaborated with team members to restock inventory, organize merchandise displays, and maintain store cleanliness
- Handled cash transactions, operated point-of-sale systems, and maintained accurate sales records
- Resolved customer complaints and concerns promptly and professionally, ensuring customer satisfaction
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
Hostess
Chili's Grill and Bar
10.2023 - 12.2023
- Greeted and seated guests
- Provided guests with proper menu descriptions when asked questions
- Created welcoming environment
- Provided guests with proper accommodations
- Diligent and attentive, thrive in fast-paced environments, dedicated to delivering exceptional service while contributing to overall success for establishment
- Natural ability to multitask, managing reservations, coordinating seating arrangements, and maintaining gracious and organized atmosphere even during peak periods
- Supported needs of 50 person wait staff who attended to specific needs of countless customers daily for bar & grill restaurant with social relevancy and intentionality
- Provided patrons with estimated waiting times during peak service hours
- Advised customers about special offerings and menu items to help drive sales
- Cultivated positive guest relations by managing information and orchestrating speedy seating
School Aide Volunteer
Public School 54
08.2021 - 05.2022
- Filed students' work for teachers and paperwork for school administration
- Inventoried, stocked, and supplied classrooms for the following school year
- Aided in the set-up and decoration of classrooms for the following school
- Set up summer school events, such as movie and game nights
- Served as an assistant food and beverage vendor at school functions and events
- Handled cash and processed credit cards during school functions and events
- Guided attendees to event rooms during school functions such as assemblies, graduations, and parent-teacher conferences
Childcare Provider
Private Clientele
06.2019 - 08.2021
- Supervised the well-being of multiple children while establishing rapport and communication with guardians
- Time management; appointment and calendar scheduling, coordination and management of daily activities
- Assisted with homework and tutoring of subjects at elementary and middle school levels
- Preparation of educational, STEM, and art projects
- Conflict resolution
Education
Associates degree - Animal Science
LaGuardia Community College
Long Island City, NY11.2024
High School Diploma - undefined
John Bowne High School
Flushing, NY05.2022
Skills
- Conflict Management
- Excellent Communication
- Time Management
- Organizational Skills
- Front of House Management
- Interactive communication skills
- Prep work
- Recipe preparation
Languages
Spanish
Limited Working
Timeline
Line Cook / Kitchen Assistant
Wonder
07.2024 - Current
Pet store associate
Little Creatures
01.2024 - 04.2024
Hostess
Chili's Grill and Bar
10.2023 - 12.2023
School Aide Volunteer
Public School 54
08.2021 - 05.2022
Childcare Provider
Private Clientele
06.2019 - 08.2021
High School Diploma - undefined
John Bowne High School
Associates degree - Animal Science
LaGuardia Community College
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