Robyn Rodriguez
Alamo ,TX
Summary
Proven professional with extensive experience in customer service and organizational skills, notably at Brows by Robyn. Demonstrated ability to enhance client satisfaction and foster strong relationships, coupled with a knack for multitasking and reliability. Excelled in fast-paced environments, consistently receiving positive feedback for exceptional work ethic and attention to detail.
Overview
9
9
years of professional experience
Work History
Brow Tech - Self Employed
Brows by Robyn
03.2023 - 07.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Proven ability to learn quickly and adapt to new situations.
- Enhanced client satisfaction by providing personalized brow shaping and styling services.
- Received consistent positive feedback from clients regarding the quality of work and overall experience.
Guest Advocate
Target
04.2016 - 07.2017
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Investigated and resolved customer inquiries and complaints quickly.
- Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
- Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
- Responded proactively and positively to rapid change.
Sales Associate
Five Below
11.2015 - 04.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Associate of Science - Dental Assistant
Austin Dental Assistant School
Austin, TX02-2017
High School Diploma -
Donna North High School
Donna, TX06-2015
Skills
- Customer service
- Reliability and punctuality
- Appointment scheduling
- Teamwork and collaboration
- Attention to detail
- Multitasking
- Reliability
- Organizational skills
- Self motivation
- Customer assistance
- Work ethic and integrity
Timeline
Brow Tech - Self Employed
Brows by Robyn
03.2023 - 07.2024
Guest Advocate
Target
04.2016 - 07.2017
Sales Associate
Five Below
11.2015 - 04.2016
Associate of Science - Dental Assistant
Austin Dental Assistant School
High School Diploma -
Donna North High School
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