April Rogers
Milwaukee,WI
Summary
Experienced in teaching and self-employment, with a proven ability to address and resolve customer issues effectively. Recognized throughout my career for a collaborative approach and consistently achieving positive outcomes. My reliability, adaptability, exceptional communication, and problem-solving skills have always set me apart. Naturally inclined towards organization and with a strong desire to learn and grow in a fast-paced customer environment, I am eager to leverage and enhance my communication and organizational skills in a Customer Service role.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Delivery Driver
Self Employeed
01.2021 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Overnight Stocker
Woodmans
09.2021 - 02.2022
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
Lead Teacher II Early Head Start
Next Door Foundation
08.2015 - 03.2020
- Weekly Developmentally Appropriate Lessons self designed as well as using Creative Curriculum and Teaching Strategies Gold
- Quarterly Assessments
- Provides Effective Classroom Management
- Implements Positive Behavior Guidance Techniques, Conscious Discipline
- Cultivate positive relationships with families
- Supervised Assistant Teacher
- Developed engaging curriculum to enhance student learning and retention.
- Led classroom activities for fostering a collaborative learning environment.
- Improved student performance by implementing tailored teaching strategies.
- Designed lesson plans to meet diverse student needs and learning styles.
Lead Teacher
RK-CAA Head Start
08.2013 - 05.2014
- Cultivated positive relationships with families
- Provided Effective Classroom Management
- Planned Classroom Design
- Lesson Planning, Quarterly Assessments
- Implemented Positive Behavior Guidance Techniques
- Administered Ages & Stages 3 and Ages & Stages SE Screenings
- Supervised Assistant Teacher
Lead Teacher
CR-SDC Head Start
08.2003 - 07.2013
- Cultivated positive relationships with families
- Provided Effective Classroom Management
- Scheduled and Organized Field Trips
- Planned Weekly Developmentally Appropriate Lessons self designed as well as using Creative Curriculum and Teaching Strategies Gold
- Implemented Positive Behavior Guidance Techniques
- Administered Ages & Stages 3 and Ages & Stages SE Screenings
- Supervised Assistant Teacher; Trained new Teaching Staff
Education
Bachelor Degree - Early Childhood Education
Ashford University
Clinton, IA09.2013
Lakeland College
West Allis, WI01.2006
Associate Degree - Early Childhood Education
Milwaukee Area Technical College
Milwaukee, WI05.2005
Skills
- Time Management
- Verbal skills & written skills
- Proficient in Word
- Proficient in Excel
- Effective Supervisor
- Positive attitude
- Customer service
- Attention to detail
- Dependable and reliable
Certification
- First Aid, Next Door Foundation, 2015-2019
- Shaken Baby, Next Door Foundation, 2015-2019
- Child Abuse and Neglect, Next Door Foundation, 2015-2019
- CPR, Next Door Foundation, 2015-2019
- Teaching Strategies Gold, Next Door Foundation, 2015-2019
- Infant and Toddler, Next Door Foundation, 2015-2019
- Touch Points, Next Door Foundation, 2015-2019
- Lena Certified Teacher, Next Door Foundation, 2015-2019
- MEFS Trained, Next Door Foundation, 2015-2019
- ECI, ECII, Infants and Toddlers, SIDS, SBS, ASQ3, ASQ-SE, Teaching Strategies Gold, WMELS, CR-SDC, 2002-2013
Timeline
Overnight Stocker
Woodmans
09.2021 - 02.2022
Delivery Driver
Self Employeed
01.2021 - Current
Lead Teacher II Early Head Start
Next Door Foundation
08.2015 - 03.2020
Lead Teacher
RK-CAA Head Start
08.2013 - 05.2014
Lead Teacher
CR-SDC Head Start
08.2003 - 07.2013
Lakeland College
Associate Degree - Early Childhood Education
Milwaukee Area Technical College
- First Aid, Next Door Foundation, 2015-2019
- Shaken Baby, Next Door Foundation, 2015-2019
- Child Abuse and Neglect, Next Door Foundation, 2015-2019
- CPR, Next Door Foundation, 2015-2019
- Teaching Strategies Gold, Next Door Foundation, 2015-2019
- Infant and Toddler, Next Door Foundation, 2015-2019
- Touch Points, Next Door Foundation, 2015-2019
- Lena Certified Teacher, Next Door Foundation, 2015-2019
- MEFS Trained, Next Door Foundation, 2015-2019
- ECI, ECII, Infants and Toddlers, SIDS, SBS, ASQ3, ASQ-SE, Teaching Strategies Gold, WMELS, CR-SDC, 2002-2013
Bachelor Degree - Early Childhood Education
Ashford University
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