April Ruffins
Benton Harbor,MI
Summary
Dedicated In-Home Daycare Provider skilled in fostering child development, health and hygiene, and positive reinforcement. Committed to creating engaging, age-appropriate activities that promote growth and nurture a safe environment.
Overview
25
25
years of professional experience
Work History
Licensed In-Home Daycare Provider
Owner-Operator
Benton Harbor, MI
07.2022 - Current
- Developed and implemented age-appropriate educational activities to enhance child development.
- Fostered a safe and nurturing environment through regular safety inspections and hazard assessments.
- Established strong communication with parents to discuss child progress and address concerns effectively.
- Managed daily schedules, ensuring timely meals, naps, and activities for multiple children simultaneously.
Correspondence Specialist
Whirlpool Corp.
Benton Harbor, MI
05.2001 - 05.2023
- Managed high-volume customer correspondence, ensuring timely and accurate responses.
- Developed standardized templates for efficient communication across departments.
- Collaborated with teams to improve response protocols, enhancing overall workflow efficiency.
- Trained new staff on correspondence processes and best practices for customer interaction.
- Maintained strict confidentiality when handling sensitive materials or client information.
- Delivered high-quality results under tight deadlines by effectively managing multiple tasks simultaneously.
- Maximized productivity during peak periods by providing backup support to other administrative staff members as needed.
Education
High School Diploma -
Skills
- Health and hygiene
- Positive reinforcement
- Maintaining records
- Parent communication
- First aid training
- Outdoor play supervision
- Age-appropriate activities
- Special needs care
- Child development
- Music and movement
- Early childhood education
- Nutrition expertise
- Curriculum planning
Timeline
Licensed In-Home Daycare Provider - Owner-Operator
07.2022 - Current
Correspondence Specialist - Whirlpool Corp.
05.2001 - 05.2023
Benton Harbor High School - High School Diploma,