April Satterly
Lexington
Summary
Reliable and competent medical billing professional with exceptional data entry and customer service skills. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Finance Manager
Wilson Pediatric Therapy
06.2021 - Current
- Responsible for overseeing billing department staff
- Process payroll for clinic employees and contracted employees
- Communicate with insurance payer representatives to resolve billing issues
- Researching new CPT codes for reimbursement
- Insurance payer contract review and renegotiation
- Educate providers on coding and documentation requirements
- Manage all purchases for clinic, maintained receipts and records
Billing Specialist
Wilson Pediatric Therapy
06.2019 - 06.2021
- Verified insurance benefits and obtained authorizations as needed
- Reviewed claims for correct CPT and ICD 10 coding before submitting to payor for reimbursement
- Collected copays from patients
- Scheduled appointments
- Claim denial management
Charge Capture Analyst
UK Markey Cancer Center
01.2014 - 06.2019
- Reconciled chemotherapy administration charges daily
- Responsible for maintaining cash bags and the daily deposits for four clinics
- Researched and recoded Medicare edits for all the outpatient clinics in the Cancer center
- Made sure clinic charges were compliant with standard CPT guidelines
- Communicated with RN's to make sure documentation is complete and compliant with CMS guidelines
- Created new procedure charges for clinics when needed
Education
CPC - Medical Coding
Soterion Medical Services
Lexington, KY01.2012
Skills
- Conflict resolution
- Developed listening skills
- Excellent communication skills
- Fast learner
- Professional Demeanor
- Skilled in Financial Transactions
- Knowledge of Medical Terminology
- Proficient Task Coordination
- Innovative Problem Solver
- Enthusiastic developer of good relations with clients
- Energetic work attitude
- Schedule management
- Current Procedural Terminology (CPT)
- HCFA Common Procedure Coding Systems (HCPCS)
- International Classification of Diseases (ICD 10)
- Employee Development
- Cash Flow Optimization
Coreaccomplishments
Greeted customers upon entrance and handled all cash and credit transactions., Assisted customers over the phone regarding store operations, product, promotions and orders., Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and ensure customer satisfaction., Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Career Overview
Dedicated customer service with motivation to maintain customer satisfaction and contribute to company success. Reliable and competent Medical Billing professional with exceptional data entry and customer service skills.
Certification
CPC
Timeline
Finance Manager
Wilson Pediatric Therapy
06.2021 - Current
Billing Specialist
Wilson Pediatric Therapy
06.2019 - 06.2021
Charge Capture Analyst
UK Markey Cancer Center
01.2014 - 06.2019
CPC - Medical Coding
Soterion Medical Services