Vincent DeLuca
Wappingers Falls,NY
Summary
Dynamic sales leader with a proven track record at Croton Auto Park, excelling in profitability optimization and consultative selling techniques. Achieved consistent sales growth by developing effective strategies and mentoring teams. Skilled in conflict resolution and training, fostering a high-performance culture that drives results and enhances customer satisfaction.
Overview
21
21
years of professional experience
Work History
Finance Manager
The Stern Auto Group
Poughkeepsie, New York
03.2024 - Current
- Ranked among top three performers in service contract penetration and gross profit.
- Consistently achieved monthly targets to increase service contract sales and profitability.
- Managed lender relationships, securing favorable terms for customers.
- Facilitated communication between sales teams and financial institutions, promoting collaboration.
- Guided customers through financing options, clearly explaining terms and conditions.
- Reviewed contracts for accuracy before final customer signatures.
- Built rapport with sales staff to improve interdepartmental collaboration.
General Sales Manager
Croton Auto Park
CROTON ON HUDSON, NY
10.2017 - 03.2024
- Promoted to General Sales Manager after increasing sales volume and gross profit year over year as sales manager.
- Created a work environment that resulted in high morale and no staff turnover.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Motivated team members to exceed objectives by setting goals, tracking daily performance, and implementing improvement strategies.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Aligned company goals with customer outcomes, enhancing satisfaction through automation of contact management systems.
- Cultivated positive work environment that motivated staff members to exceed individual and team goals regularly.
- Mentored junior staff members, fostering professional growth and development within organization's talent pool.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Resolved customer relations issues promptly, ensuring client satisfaction.
Sales Manager
Croton Auto Park
CROTON ON HUDSON , NY
03.2005 - 10.2017
- Rose quickly through the sales ranks to become youngest sales manager in the stores history.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Conducted one-on-one meetings with sales team members to identify selling hurdles and provide actionable solutions.
- Facilitated regular sales meetings to review progress, share best practices, and establish targets for ongoing success.
- Oversaw inventory management to maintain optimal stock levels for customer demand.
- Implemented CRM systems to streamline sales processes and improve tracking efficiency.
Education
No Degree - Criminology
John Jay College of Criminal Justice of The City University of New York
New York, NYSkills
- Sales strategy
- Sales Forecasting
- Consultative selling
- Lead Generation
- Sales optimization
- Profit optimization
- Profit improvement
- Contract Management
- Market Analysis
- Team Leadership
- Analytical problem solver
- Conflict resolution
- Goal Setting
- Decisive
Timeline
Finance Manager
The Stern Auto Group
03.2024 - Current
General Sales Manager
Croton Auto Park
10.2017 - 03.2024
Sales Manager
Croton Auto Park
03.2005 - 10.2017
No Degree - Criminology
John Jay College of Criminal Justice of The City University of New York