Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

DEREK MILLER

Dickinson

Summary

Dynamic finance manager with a proven track record at Red Rock Ford of Dickinson, excelling in negotiation and sales strategy. Expert in loan processing and fostering lender relationships, I consistently drove finance sales to the top of a competitive group, while cultivating a transparent and customer-focused environment.

Overview

12
12
years of professional experience
1
1
Certification

Work History

FINANCE MANAGER

RED ROCK FORD OF DICKINSON
DICKINSON
08.2017 - Current
  • Manage automotive loan applications and process financing approvals efficiently.
  • Developed training materials to educate staff on finance products and services.
  • Review contracts and ensure accurate documentation for all transactions.
  • Coordinate with lenders to negotiate favorable terms for dealership financing agreements.
  • Review contracts for accuracy prior to signing by customers.
  • Fostered a culture of transparency and honesty in all financial dealings to build trust with customers and colleagues.
  • Developed strategies to increase auto finance sales volume while maintaining profit margins.
  • Menu-style selling of finance office products.
  • Consistently number 1 in a 7-dealer auto group.

Internet Sales Manager

Kupper Chevrolet
MANDAN
04.2015 - 08.2017
  • Managed online sales strategies to enhance customer engagement and drive purchases.
  • Utilized CRM systems to track leads and manage customer relationships efficiently.
  • Scheduled automotive deliveries with customers.
  • Monitored online customer inquiries and ensured prompt and professional responses to enhance customer satisfaction.

Sales Consultant

Kupper Chevrolet
MANDAN
05.2013 - 03.2015
  • Assisted customers in selecting vehicles that matched their needs and preferences.
  • Conducted product demonstrations to highlight vehicle features and benefits.
  • Maintained up-to-date knowledge of dealership inventory and promotions.
  • Utilized CRM software to track customer interactions and follow-ups efficiently.

Education

High School Diploma -

CENTURY HIGH SCHOOL
BISMARCK ND

Skills

  • Negotiation skills
  • Sales strategy
  • Customer service
  • CRM management
  • Team leadership
  • Lender relationships
  • Electronic contracting
  • Sales process development
  • Performance analysis
  • Coaching and training
  • Loan processing

Certification

  • JMA TRAINING
  • ASSURANT TRAINING
  • NCM TRAINING
  • NOTARY LICENSE

References

References available upon request.

Timeline

FINANCE MANAGER

RED ROCK FORD OF DICKINSON
08.2017 - Current

Internet Sales Manager

Kupper Chevrolet
04.2015 - 08.2017

Sales Consultant

Kupper Chevrolet
05.2013 - 03.2015

High School Diploma -

CENTURY HIGH SCHOOL

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