D'ANDRAY HARRISON
Houston,TX
Summary
Experienced top performer with financial services and loan processes in automotive finance. Utilizes customer relationship management to enhance client satisfaction and business growth. Track record of effective team leadership and strategic financial planning.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Finance Manager
SERRA CHEVROLET
Akron, OH
02.2024 - Current
- Top performer in company each month.
- Taken over a lead role, pulling our store numbers up over 35% year from the previous year.
- Analyzed credit applications and financial documents to determine loan eligibility and interest rates for customers.
- Responsible for keeping company compliant within the finance department.
- Negotiated terms and conditions of auto loans with customers, ensuring compliance with company policies and regulations.
- Created customized financing packages tailored to individual customer needs while maximizing profitability for the dealership.
- Financial planning on a weekly and monthly basis to set goals for our department and store.
- Handling of large fleet companies in both sales and service to provide the best experience.
Sales Manager
Preston Automotive Group
Burton, OH
09.2018 - 01.2024
- Led sales team to achieve monthly targets through strategic planning and effective coaching.
- Analyzed market trends to adjust inventory strategies, enhancing product availability and customer satisfaction.
- Developed training programs for new sales associates, improving onboarding efficiency and knowledge retention.
- Evaluated performance metrics to identify areas for improvement, driving overall sales growth across departments by 30% each year.
Sales Associate
Preston Automotive Group
Burton, OH
07.2018 - 09.2018
- In my second year I gained more experience and built a foundation in the automotive industry which helped me contribute to the overall success of the store.
- Refined negotiation techniques to secure deals and maximize profitability.
- Acted as a mentor for newer sales associates, sharing knowledge and providing guidance.
- Efficiently managed and followed up on leads, utilizing advanced strategies to convert leads into sales.
Sales Associate
Tim Lally Chevrolet
Warrensville, OH
04.2017 - 08.2018
- While consistently refining these skills listed below, I was able to become a top 3-performing salesperson during my first year.
- Learned in-depth details about the features, specifications, and benefits of each car model.
- Stay updated on new releases, technology advancements, and industry trends.
- Learned the steps involved in the sales process, from greeting to closing the deal.
- Understand the importance of building trust and establishing long-term relationships with customers.
- Understand the art of compromise while maximizing sales opportunities.
Education
Associates - Biology
The Ohio State University
Columbus, OH05.2018
Diploma -
Notre Dame Cathedral Latin High School
Chardon, OH06.2015
Skills
- CDK
- Route One
- DEALERTRACK
- B2B sales and SaaS
- Business development
- Account management
- Leadership and team management
- Marketing and sales strategies
- Customer service excellence
- Social media marketing
- Conflict resolution
- Relationship management
- Negotiation skills
- Loan processing expertise
- CRM proficiency
- Windows operating system
- Finance management
- Recruiting and talent acquisition
- Phone etiquette in dealerships
- Outside sales techniques
- Market analysis and pricing strategies
- Analytical skills for credit assessment
- Project management capabilities
- Communication skills mastery
- Computer networking knowledge
- Purchasing strategies and negotiation
- Microsoft PowerPoint proficiency
- Sales expertise and management
- Microsoft Word proficiency
- Financial analysis and reporting
- Custom financing solutions
- Regulatory compliance
- Strong negotiation skills
Certification
- Driver's License
- Life & Health Insurance License
- Ethos Group Finance Completion
Timeline
Finance Manager
SERRA CHEVROLET
02.2024 - Current
Sales Manager
Preston Automotive Group
09.2018 - 01.2024
Sales Associate
Preston Automotive Group
07.2018 - 09.2018
Sales Associate
Tim Lally Chevrolet
04.2017 - 08.2018
Associates - Biology
The Ohio State University
Diploma -
Notre Dame Cathedral Latin High School