Chandra Morris
Dublin,GA
Summary
Dedicated Property Management Professional with over 10 years of leadership experience and a proven ability to build strong client relationships. Expertise in Customer Service, Conflict Resolution, Scheduling, and Operations Management. Adept at quickly mastering new software and policies, with strong organizational skills and attention to detail. Eager to leverage proactive approach and technical competencies in property management roles.
Overview
17
17
years of professional experience
Work History
Branch Manager
Sunset Finance
04.2018 - Current
- Assisted in daily branch operations, ensuring compliance with company policies and procedures.
- Supported staff training initiatives to enhance team performance and service quality.
- Contributed to customer service excellence by addressing client inquiries and resolving issues promptly.
- Collaborated with management to implement operational improvements for increased efficiency.
- Manage Delinquencies
- Monitor profit and loss
- Handle legal accounts
- Run all loan documents and take payments
Branch Manager
Ez Title Pawn
10.2015 - 01.2018
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Supervised 1 employee
- Handled bank deposits
- Processed death claims
- Managed profit and loss
Supervisor
Dollar General
08.2008 - 12.2015
- Supervised daily operations to ensure efficient store performance and customer satisfaction.
- Trained and mentored team members on company policies and operational procedures.
- Implemented inventory management practices to optimize stock levels and reduce shrinkage.
- Conducted regular assessments of staff performance, providing constructive feedback for improvement.
Education
Associate of Science - Healthcare
Ultimate Medical Academy
05-2019
Skills
- Branch operations management
- Customer service
- Customer relationships
- Excellent time management skills
- MS Word
- MS Excel
- Ms PowerPoint
- Quickbooks
Timeline
Branch Manager
Sunset Finance
04.2018 - Current
Branch Manager
Ez Title Pawn
10.2015 - 01.2018
Supervisor
Dollar General
08.2008 - 12.2015
Associate of Science - Healthcare
Ultimate Medical Academy