April Schulke
Collierville,TN
Summary
Accomplished Emergency Department Manager at Baptist Memorial Health Care, adept in patient confidentiality and problem-solving. Spearheaded accreditation compliance and improved operations through data-driven strategies. Excelled in team building and mentoring, significantly enhancing departmental communication and performance. Proven track record in emergency protocols and conflict resolution, fostering professional growth and patient satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Emergency Department Manager
Baptist Memorial Health Care
08.2023 - Current
- Led efforts to achieve accreditation compliance, successfully meeting all regulatory requirements during routine audits.
- Implemented data-driven strategies to identify areas for improvement in emergency department operations.
- Oversaw recruitment efforts for new hires into the department, selecting highly qualified candidates that contributed positively to team dynamics.
- Streamlined communication channels between departments, enabling seamless information sharing among healthcare providers involved in patient care situations.
- Created an open-door policy that encouraged transparent communication between employees at all levels within the Emergency Department.
- Conducted regular meetings with key stakeholders such as hospital administrators and medical directors to discuss departmental performance and areas for improvement.
- Mentored and coached nursing staff, fostering professional growth and development within the team.
Head Nurse
Baptist Memorial Health Care
03.2017 - 08.2022
- Strengthened unit care standards and policies with focus on patient safety and dignity.
- Served as a liaison between the nursing department and hospital administration to address staffing concerns, policy changes, and budgetary issues effectively.
- Evaluated staff performance regularly, identifying areas for growth and providing constructive feedback when necessary.
- Led multidisciplinary team meetings to review patient progress, adjust care plans as needed, and ensure optimal collaboration among healthcare providers.
- Optimized inventory management processes to prevent stockouts while maintaining costeffectiveness.
- Built rapport with patients and family members to deliver exceptional care.
Registered Nurse, Emergency Department
Baptist Memorial Health Care
01.2015 - 03.2017
- Demonstrated strong clinical reasoning skills when assessing patients'' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
Registered Nurse, Emergency Department
Sanford Medical Center
10.2011 - 10.2014
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Optimized patient flow within the Emergency Department by collaborating with charge nurses in coordinating bed assignments and discharges according to capacity constraints.
- Enhanced patient satisfaction by delivering compassionate, culturally sensitive care tailored to individual needs and preferences.
Education
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT05-2022
Associate of Applied Science - Nursing
Hondros College of Nursing
Westerville, OH03-2011
Skills
- Patient confidentiality
- Emergency protocols
- Customer Service
- Problem-solving abilities
- Training and mentoring
- Team building
- Conflict Resolution
Certification
- Advanced Cardiac Life Support Certification (ACLS)
- Certified Pediatric Emergency Nurse (CPEN)
- Basic Life Support (BLS)
- Emergency Nurse Pediatric Course (ENPC)
Timeline
Emergency Department Manager
Baptist Memorial Health Care
08.2023 - Current
Head Nurse
Baptist Memorial Health Care
03.2017 - 08.2022
Registered Nurse, Emergency Department
Baptist Memorial Health Care
01.2015 - 03.2017
Registered Nurse, Emergency Department
Sanford Medical Center
10.2011 - 10.2014
- Advanced Cardiac Life Support Certification (ACLS)
- Certified Pediatric Emergency Nurse (CPEN)
- Basic Life Support (BLS)
- Emergency Nurse Pediatric Course (ENPC)
Bachelor of Science - Nursing
Western Governors University
Associate of Applied Science - Nursing
Hondros College of Nursing
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