Sharon Wilcox

• Implemented data-driven strategies to identify areas for improvement in emergency department operations.
• Mentored and coached nursing staff, fostering professional growth and development within the team.
• Conducted regular meetings with key stakeholders such as hospital administrators and medical directors to discuss departmental performance and areas for improvement.
• Assigned patients to appropriate treatment area based upon observations, vital signs and brief history.
• Managed budgets effectively, consistently meeting financial targets while maintaining high standards of care delivery.
• Served as a role model, demonstrating strong leadership skills, professionalism, and dedication to providing high-quality emergency care services.
• Streamlined communication channels between departments, enabling seamless information sharing among healthcare providers involved in patient care situations.
• Developed comprehensive safety protocols, ensuring a safe and secure environment for both patients and staff.
• Spearheaded quality improvement initiatives aimed at reducing medical errors and enhancing overall patient safety measures.
• Supervised RNs, PCAs and non-licensed nursing personnel.
• Maximized use of resources by continuously assessing staffing needs and reallocating positions as necessary.
• Created an open-door policy that encouraged transparent communication between employees at all levels within the Emergency Department.
• Evaluated clinical performance of emergency department personnel, providing constructive feedback to enhance skillsets.
• Facilitated continuous education opportunities for staff members to stay updated on latest industry trends, technologies, and best practices in emergency medicine.
• Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Communicated with patients, ensuring that medical information was kept private.
• Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
• Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
• Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
• Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.

Managed and staffed a walk-in health care facility that was able to treat patients with immediate medical services offering outpatient care for the treatment of acute and chronic illness and injury. Set up Covid testing site

Charge nurse of Special care telemetry cardiac care unit. Floated to ICU and ED

Charge Nurse neurology, urology, ENT and neurosurgery unit

• Worked at least [Number] hours per month as floor nurse to maintain clinical proficiency.