April Sealy

• Oversee over 20 Independent Contractors.

• Resolve client complaints, and ensure that salons are clean, well-maintained, and adequately stocked.

• Maximized business efficiency by completing thorough and accurate daily management tasks such as organizing inventory, and delegating tasks.
• Managed cash flow, business transactions, banking, and accounting processes.

• Put together realistic budgets based upon costs and fees for successfully operating business.
• Consulted with customers to assess needs and propose optimal solutions.
• Oversaw daily salon operations and performed general salon tasks.
• Maintained staff records and work schedules.
• Developed and implemented marketing strategies to generate new customers and increase sales and profit margins by 20%.
• Prepared bank deposits and handled business sales, returns and transaction reports.
• Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

• Assessed customer hair texture, treatment history, and desired outcome to determine services required.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
• Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
• Developed loyal following of over 200 clients by providing high-quality services.
• Attended hair shows, classes and seminars to stay up-to-date on latest trends.
• Increased revenue through effective customer service and inventory management.
• Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Initiated and engaged clients in conversations as part of personalized service.
• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.

• Increased company understanding of loss control strategies through on-site client training seminars and implementation of new programs.
• Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
• Worked with clients and risk management specialists to provide meaningful solutions that met client needs.
• Developed and launched loss-prevention program.
• Identified company resources, determined client risk factors and promoted solutions to establish solid client base.
• Enhanced training processes for both clients and departments to increase overall functionality.
• Developed and launched on-site client training seminars to foster understanding and implementation of loss control strategies.
• Established solid client base by identifying company resources, determining client risk factors and promoting solutions that alleviated risk potential.
• Built solid client base by identifying company resources, determining client risk factors and delivering risk management solutions.
• Implemented and maintained loss prevention programs in close collaboration with store management.