Overview
Work History
Education
Skills
Certification
Willing To Relocate
Personal Information
Timeline

APRIL SPRUILL

Zebulon

Overview

12
12
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

IT Technician II

Toshiba Global Commerce Solutions
07.2023 - Current
  • Hardware Support/Troubleshooting
  • Software Troubleshooting
  • LAN/WAN
  • DNS
  • Windows 10 and 11
  • Excel/ Microsoft
  • Network
  • Phones
  • Cameras/CCTV
  • Installation
  • Printers
  • PC/Imaging
  • Kiosk

Site manager in training

Sam's Xpress Car Wash
11.2022 - 07.2023
  • Opening and closing
  • Hiring
  • Interviewing
  • Training
  • Office paperwork
  • Truck ordering
  • Customer Service
  • Customer Loyalty
  • Customer Relationship
  • Cleaning
  • Inventory
  • Sales
  • Budget
  • Traveling

IT Technician

Piper Technologies
05.2021 - 11.2022
  • Ticketing Systems
  • LAN
  • DNS
  • Network Administration
  • Technical Support
  • Help Desk
  • Service Technician Experience
  • Microsoft Windows 10
  • User Interface (UI)
  • Software
  • Computer Networking
  • WAN
  • Desktop Application Support
  • Software Troubleshooting
  • Configuration

Field Service Technician

Vivint
07.2019 - 05.2021
  • Ticketing System
  • Customer Loyalty
  • CAT5
  • CAT6
  • Customer Service
  • Troubleshooting
  • Configuration

Car Wash Assistant Manager

Toyota
05.2017 - 07.2019
  • Training
  • Detailing Cars
  • Interviewing
  • Customer Service
  • Customer Relationship
  • Cleaning
  • Opening
  • Closing

General Manager

firehouse subs
11.2012 - 05.2017
  • Management
  • Customer Loyalty
  • Training and Development (HR)
  • Customer Relationship Management (CRM)
  • Customer Service
  • Hiring
  • Training

Education

HIGH SCHOOL DIPLOMA - undefined

D.H. Conley high school, Greenville, NC
08.2005 - 05.2009

Skills

Network Security

Technical Support

Remote Access Software

WAN

VMWare

Linux

User Experience (UX)

User Interface (UI)

Operating Systems

DNS

Problem Solving

Hardware Diagnostics

ServiceNow

VPN

LAN

DHCP

Troubleshooting

System Administration

Data Privacy

Scripting

Microsoft Exchange

Active Directory

TCP/IP

Microsoft Windows Server

Microsoft SQL Server

Software Deployment

Cybersecurity

Configuration Management

Microsoft Windows

Help Desk

Information Security

Cloud Management

Network Support

Certification

Driver's License

Willing To Relocate

Raleigh, NC

Personal Information

Authorized To Work: US for any employer

Timeline

IT Technician II - Toshiba Global Commerce Solutions
07.2023 - Current
Site manager in training - Sam's Xpress Car Wash
11.2022 - 07.2023
IT Technician - Piper Technologies
05.2021 - 11.2022
Field Service Technician - Vivint
07.2019 - 05.2021
Car Wash Assistant Manager - Toyota
05.2017 - 07.2019
General Manager - firehouse subs
11.2012 - 05.2017
D.H. Conley high school - HIGH SCHOOL DIPLOMA,
08.2005 - 05.2009
APRIL SPRUILL