Enthusiastic recent graduate in Elementary Education with strong skills in teaching and resource organization. Demonstrated leadership and planning abilities in collaborative environments, effectively motivating peers to achieve goals. Committed to supporting operational needs and fostering a positive learning atmosphere.
Overview
6
6
years of professional experience
Work History
OAS Student Worker
University of the Ozarks
Clarksville
12.2022 - Current
Managed student inquiries through phone and email communication.
Facilitated clear communication between students and staff, enhancing information flow.
Supported faculty with administrative tasks, ensuring timely completion of filing, photocopying, and mail distribution.
Organized student records and data in an efficient manner.
Greeted visitors at the front desk, answered questions, and provided directions or assistance when needed.
Answered office phone to direct inquiries to appropriate individuals.
Organized and maintained office supplies, contributing to seamless daily operations.
Completed assigned tasks according to management's guidelines.
Developed strong oral and written communication skills in working with people of different ages.
Assistant Manager
Family Dollar
Clarksville
03.2025 - 02.2026
Achieved recognition for outstanding customer service excellence.
Trained and developed staff, resulting in improved team performance and customer satisfaction.
Trained and mentored new staff members on customer service standards.
Resolved customer complaints and provided effective solutions promptly.
Cultivated strong client relationships, resulting in repeat business.
Supervised daily store operations and ensured adherence to company policies.
Managed inventory levels and resolved stock discrepancies, ensuring operational efficiency.
Managed inventory levels and coordinated restocking of merchandise.
Guided and supported junior staff on daily tasks and projects, fostering a collaborative work environment.
FOH/Cashier Trainer
Freddys Frozen Custard & Steakburgers
Fayetteville
03.2020 - 03.2025
Trained new staff on cash handling procedures and customer service standards.
Trained new staff on POS systems, improving transaction accuracy and speed.
Collaborated with team members to ensure smooth front-of-house operations.
Fostered a positive work environment, improving team morale.
Mentored new hires, accelerating their onboarding process.
Upsold menu items, increasing average ticket sales.
Implemented promotional campaigns that increased customer engagement and sales.
Created a welcoming atmosphere, enhancing overall customer experience.
Collaborated with kitchen staff to ensure timely order fulfillment.
Managed inventory levels, minimizing waste and maximizing profits.
Maintained cleanliness and organization of front-of-house areas for safety compliance.
Intern
Potters House
Fayettetville
04.2022 - 08.2022
Provided care and engaged children in grades K-6 during activities, fostering a supportive and inclusive environment.
Assisted in planning enjoyable, budget-friendly activities to enhance children's experiences.
Accompanied drivers during pick-up and drop-off of children, ensuring safety and smooth coordination.
Organized materials and supplies for efficient workflow and accessibility.
Participated in meetings to discuss project updates and team objectives.
Communicated effectively with team members to ensure smooth processes.
Potter's House is a faith-based nonprofit organization dedicated to building community across socioeconomic and cultural lines through a thrift store, mentoring and educational programs. It supports at-risk youth and families, featuring preschool, and leadership development groups/opportunities.
Potter's House is a faith-based nonprofit organization dedicated to building community across socioeconomic and cultural lines through a thrift store, mentoring and educational programs. It supports at-risk youth and families, featuring preschool, and leadership development groups/opportunities.