April Syfrett
Lehigh Acres,FL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
26
26
years of professional experience
Work History
Field Tech 1
Asurion
Fort Myers, FL
07.2023 - 10.2024
- Offering upgrades and promotions to new and existing customers.
- Exceeded customer expectations with prompt resolution of service requests while maintaining a professional demeanor at all times.
- Executed regular software upgrades on customers new devices to ensure optimal service.
- Improved overall efficiency by conducting routine maintenance and troubleshooting.
Uber Driver
Uber
Lehigh Acres, FL
08.2017 - 07.2023
- Achieved consistently high customer scores due to exceptional service.
- Transported riders to designated stops according to pre-determined schedules.
- Picked up clients from specific locations to transport and drop off at destinations.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
Office Manager
Construction Sales
Fort Myers, FL
01.2006 - 08.2017
- Managed and monitored accounts payable and receivable payments due from clients and promptly contacted clients with past due payments.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Managed office equipment sales and orders. Maintained daily operations of business, that included cash/credit card transactions.
Department Manager
Walmart
Fort Myers, FL
03.1999 - 08.2004
- Handled shift overstock, restocking, inventory control,
- Followed safety protocols and company processes and procedures.
- Completed thorough opening, closing and shift change functions to maintain operational standards. Cash handling experience.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Utilized excellent math skills.
Education
High School Diploma -
North Fort Myers High School
North Fort Myers, FL06.2000
Skills
- Valid Driver's License
- Time Management
- Customer Service
- Accounts payable & Receivables
- Reliable & Trustworthy
- Good Work Ethic
- Problem-Solving
- Attention to Detail
- Shift Scheduling
Timeline
Field Tech 1
Asurion
07.2023 - 10.2024
Uber Driver
Uber
08.2017 - 07.2023
Office Manager
Construction Sales
01.2006 - 08.2017
Department Manager
Walmart
03.1999 - 08.2004
High School Diploma -
North Fort Myers High School